Volivoli Beach Resort

Volivoli Beach Resort Reviews

Volivoli Beach Resort

Beach Resort, Suncoast, Volivoli, FijiView Hotel Details
Volivoli Beach Resort
Volivoli Beach ResortVolivoli Beach ResortVolivoli Beach Resort
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Volivoli Beach Resort Guest Reviews

4.3/5
Very Good
51 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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Positive reviews(46)
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Negative reviews(5)
lolole_
Premium Ocean View Villa
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The resort is very clean and the staff is very enthusiastic. The rooms are large, well-lit and have good angles. Almost every room can see the sea and sunset, and each room has a clothes drying rack. The villa I booked also has a kitchen and washing machine, which is very convenient! I highly recommend Volivoli to those who come to Fiji for diving. The dive shop is right in the resort. There are free shore dives. For boat dives, there are 2 or 3 dive packages per day to choose from. You can book with the front desk. The corals in Fiji are very beautiful and worth diving. The most important thing is that my order includes three meals. The menu selection range is very rich, including Chinese, Western, Indian, Thai, and Japanese. The quantity is large and very delicious. I am very satisfied with every meal. If you are tired of eating, there are special menus for lunch and dinner every day. It is very humane~
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6/8
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 21, 2024
We stayed in a luxury villa with private plunge pool - room was outstanding and the pool/patio area was amazing! Salome took care of our room and always made sure it was well taken care of! We don’t dive, which is the resort’s specialty, but we loved the relaxing, quiet vibe during the day. The massages at the spa were excellent! And all staff were more than willing to interact and share about Fiji. We highly recommend the tour to the village and waterfall with Soni, who shared so much about the culture of Fiji! The lovo and meke were one of our favorite Fijian experiences and tough to put into words how awesome it was to see. The food was excellent and it’s obvious all of the dining staff work hard to take care of guests. La, Eliki, Mere, Troy, and all the rest did an amazing job in making each meal an enjoyable experience! And a special shout out to Kellini, who seems to make sure everyone on property has what they need to either to do their job…or relax and enjoy their vacation! In planning our trip to Fiji, we expected a more commercialized type experience and ended up being so amazed at a much more cultural experience in which we were able to see what Fiji is really like, both on and off property.
Stephen F
Stayed in Jun 2024
Friends
5.0/5
Outstanding
Posted on Jun 1, 2024
Eat, sleep, dive - that's what is seemed we did (but there's more than just that) and it was fantastic. Ra Divers were all excellent in everything they did - dive guides, boat captains, boat helpers, etc., etc. They reminded me of a group of neighborhood kids that all got along, razzed each other, had disagreements once in the while, but had each other's back and had FUN! The accommodations were outstanding; the staff, the rooms, the restaurant, the FOOD (oh boy, the food!!!) - it was all fantastic. They were all very organized and accommodating. The topper of it all (again) were the people who worked there - all joyful, all happy, all gracious. Such a refreshing atmosphere to be around!
Response from Property: Bula Stephen, thank you so much for choosing to join our family and to trust us to showcase not only Fiji's Finest Diving, but to share the true Fijian Spirit. Our team are more than delighted that your experience with us was something that we are continually striving to deliver. We appreciate your feedback, friendship, and of course we all look forward to hosting you back again when the time is right. Safe travels, and vinaka vakalevu.
955rbl
Stayed in May 2024
Couples
2.0/5
Posted on May 15, 2024
Very disappointing! Good room. Great staff and the food was exceptional! 10 out of 10 for the resort. We would rate the dive shop - 5 if we could. Diving beyond poor and unprofessional. On our arrival we were told that the dive boat on that day lost its ladder! Two divers had to be wanked out of the water in rough seas.Two days later boat would not start on one of our dive! We could not get an answer about what day during our stay our purchased 3-tank dives would be offered. Dive briefing done over loud music. A few of the reasons we rate this dive shop as unprofessional .
Response from Property: Bula Raymond and Judith, firstly thank you very much for choosing to spend time with us during your Fiji vacation, and of course your 10 out of 10 rating for our resort, staff and food. In answering your points relating to our onsite dive operation. 1) Yes we did have a welding crack in one of our ladders on one of our boats, and as you mentioned, you were not onboard, or even at the resort during this maintenance issue so thankfully you were not effected in any way. Thankfully we have 2 x ladders on our dive boats and everyone was completely safe and well looked after and in safe hands. 2) Yes you are correct we did have a slight issue between dives # 1 and # 2 where a crew member accidently knocked the battery isolation switch during dive # 1 when getting cleaning supplies to ensure the boat was in a very clean condition for divers returning to the boat after their dive. Thankfully our dive boats are fitted with 2 x 350HP engines so the short idle during the 1-hour surface interval didn't result in any down time, safety concerns or lack of service for guests or crew. Apologies for this of course, it is certainly not something we like to see happen, please understand though that our crew are only human and occasionally do make the odd mistake here and there, our SOP's have subsequently been updated due to this occurrence. Thankfully there was no risk to safety or service due to this small human error. 3) Our Dive Manager spoke with you every day and offered you a 3rd tank dive every afternoon, your reply on each day was you weren't keen to do this and advised this was due to 'Judith not feeling well' - you were fully aware we would provide you with 3 -dives each and every day. 4) Apologies for this, and yes you are 100% correct, the boat radio/must should absolutely be turned off during communication, especially during dive briefings. This was addressed at last month dive crew meeting, all Captains and Dive Crew are fully aware of this process. Once again apologies, this should never have happened. Thank you again, all feedback is appreciated and certainly taken onboard.
GotAir S
Stayed in Apr 2024
Friends
5.0/5
Outstanding
Posted on Apr 13, 2024
Took a group of 20 people. Every single one of us would have to say that Volvoli is one of the best dive resorts we have ever been to. Amazing staff, food, and diving. I lead group trips all over the world and would have to say that Volivoli is #1. Can not wait to return!
Response from Property: gotairs thank you so very much for visiting us and trusting our team to showcase the very best that Fiji has to offer. Your entire group was brilliant, we were genuinely sad to see you depart however very much look forward to seeing you return, once you've been you become our extended family and our doors are always open. Moce mada (see you next time)
666sandig
Stayed in Mar 2024
Family
2.0/5
Posted on Mar 28, 2024
We drove up to this resort in high hopes of luxury because we paid over $400 a night to stay here. First impression was good because of the beautiful surroundings. Breakfast and dinner are included because there is nowhere to eat around this resort. We arrived around 4:30 so it was just about time to have dinner. It was very hot and humid during our stay and the dining area was not air conditioned. Too hot to even eat. Food was OK. Went to our room to find very meager surroundings, No TV. No phone to call reception. We are not divers and we assume diving is the focus of this resort.
DKAKdive
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 16, 2024
Spectacular diving and care. The attention to detail was superb. My son-in-law certified while there and his training was safe and efficient. We are experienced divers and thoroughly enjoyed Ra Divers. The myriad of sites made every dive unique and rewarding. The resort is superb as well. The accommodations and food are outstanding. The Fiji people make this destination a "must do" ... we highly recommend and will repeat.
Response from Property: Bula David - thank you so very much for your review, we loved hosting you all and always enjoy introducing new divers to our amazing underwater world. Wishing Carson a lifetime of underwater fun with you all. Stay safe, and our entire team is looking forward to your return when the time is right. Moce mada
amytap303
Stayed in Feb 2024
Friends
5.0/5
Outstanding
Posted on Feb 7, 2024
We had a fantastic experience at Volivoli Resort and can't wait to visit them again! The staff are incredible! We received the warmest welcome, they knew our names and used them throughout our stay, provided exceptional service, and were the most genuine, kind, fun people to be around. We enjoyed the beach bbq, and especially the Meke at the beach with incredible storytelling, songs, and dancers. The rooms were clean, comfortable, and had amazing views, and the food was delicious! I highly recommend staying at Volivoli!
Response from Property: Bula Amy thank you so very much for spending tie with us, and our entire team is delighted to hear that your stay was superb and their hard work and dedication was well received. It is always a delight to see the 'big bula smiles' everyone's faces when they hear such amazing feedback. Safe travels, and we look forward to hosting you again when the time is right. Moce mada
Guest User
Stayed in Dec 2023
Couples
0 review
5.0/5
Outstanding
Posted on Dec 30, 2023
A must visit place if you want to see why Fiji is called the soft coral capital in the world with a professional SSI dive center - RA Divers. The hotel is located far north at the Bligh sea and I have never seen so many beautiful canyons, sea fans, soft corals and it was an amazing diving experience thanks to Simon, Pola and the RA Divers Team.
Wanda
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 4, 2024
The staff was outstanding. Some of the friendliest people I have ever met.
Guest User
Stayed in Dec 2023
Friends
0 review
5.0/5
Outstanding
Posted on Dec 11, 2023
First off, the grounds of the resort are magnificent and transport you to a dream like location. The staff consistently exceeded expectations and knew our entire large groups name by day 2. Diving is spectacular and some of the best in the world. The health and color are second to none. Took a tour of the village on last day. We met the chief and saw many local arts and traditional performance. Had a kava ceremony and enjoyed the music. We visited a school that really impressed that they do so much with so little. You can tell Volivoli is tight with the local village. The entire week was wonderful with local food and friendly people. Look forward to going back soon.
Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 3, 2023
A beautiful small resort that was immaculately well kept. I loved the hospitality with all the staff who were friendly Fijians from Rakiraki. There was a personal touch where everyone knew your name and looked after you. Food excellent, accommodation excellent and cultural opportunities available. A wonderful place for a relaxing holiday . I would go back again tomorrow.
Response from Property: DiT your kind words are greatly appreciated by all of our team, we loved hosting you, and of course, you are most welcome back to your Fijian home anytime. safe travels and moce mada.
Guest User
Stayed in Nov 2023
Other
0 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Volivoli is an annual favourite destination for diving and for relaxing. The team of people at the resort and at the dive shop are the best, everything is taken care of. The dives are fantastic, we spend a lot of time revisiting our favourite sites in the Bligh channel. The meals are well planned and curated, the rooms are spacious and beds are comfortable, the views are amazing.
Guest User
Stayed in Nov 2023
Other
0 review
2.0/5
Posted on Nov 14, 2023
This was a terrible experience. We felt like a number. It is like a Marriott. Could have been anywhere. Did not feel like Fiji. The dive boats were very crowded. We were packed in like sardines. 18 divers on a 3-tank dive day. 45 minutes to the reef. Bligh Waters Note: they have more boats and could have separated us out, but they did not want to use them. Another 3-tank dive day: we were excited because there were "only" 12 divers -but they just packed us into a smaller boat. They gave us no dive orientation. W brought our gear down, tried to talk with someone at the desk & our gear was gone. Someone put it on the boat without telling us. The accommodation: when we checked in, they did not know who we were. Tried to charge us for WiFi (it was included in our package). Asked us for a voucher -I suggested the simply look up our reservation. The first accommodation -no orientation. Just told us to find it. We got there -no electricity, limited water, almost no coffee. Had to trudge back to reception and wait until someone could fix things. They did within an hour or so. Our point: they should have checked the room and known who we were. It is a 2.5 hour cab ride from the airport. They knew when we were arriving. We moved to one of the four bungalows -it was wonderful. For an additional $500/night. Upon check out, they charge you 3.5% to use a credit card. If you have US dollars, they give you an unfavorable exchange rate. The restaurant. The food is good -but don't buy a meal plan. Better to pay-as-you-go. The portions are huge. We ended up splitting most dishes -but still had to pay for 2. *Before you go -carefully look at the overview of the place. We should have. There are many great places to dive in Fiji. This is not one of them.
Guest User
Stayed in Sep 2023
Other
0 review
5.0/5
Outstanding
Posted on Sep 8, 2023
My father just returned to nz after 5 night stay. He reported it to be a great trip to Volivoli resort!. He said staff were outstanding with taking care of him and looking after him. He is also gluten free and said food options were amazing! He described it as being treated like royalty!!! Thank you to the resort staff and crew for your hospitality and manaakitanga of my dad! Appreciate a lot!!!