Guest User
August 22, 2023
Whoever from Jet2 rated this so called hotel four star obviously has not stayed here. Basic 3 star. Get your staff back to stay here and do a proper review and stop misleading customers. Rooms small, offering bed, table and one chair. Average wardrobe space. Small fridge. Small balcony with 2 chairs and table. Sea view, just, trees block out view. Bathroom adequate and good shower, no bath. Air con ok. Real contention was the carpets, corridors and bedroom, so many stains, not sure if sun cream, drinks or something else! Did not feel safe walking on carpets without footwear. Very unhygienic. Hotel should either invest in a proper carpet cleaner or replace with tiles. Disgusting looking at the stains every time we entered hotel. Spoke to other guests who had the same concerns. Hotel reception tiny with one staff member on duty. Often seen queues forming outside. Hotel staff pleasant enough but not overly customer centric. Sun-beds, after 1030am good luck finding any. Noticed at night still glasses, full ashtrays next to beds. Pool ok. Wifi good. Directly outside complex next to sea, lots of spaces for sunbathing. Most people just lie on towels. Vendor has sun beds on offer. Not sure what the charge is? We went half board. Buffet style. Open air venue, breakfast and dinner basic but food was fine, apart from cooked meats, the number of flies on the cooked meats was concerning as a health risk and the meats should really be kept in closed containers. Absolutely no staff checking which hotel guests should be eating here. Any stranger passing by can have free breakfast or dinner. Never been to a hotel that does not check validly of guests to eat there. Overall extremely disappointed by Jet2, we feel as though we have been mis-sold the holiday. Would not return and could not recommend.