Hotel New York

A terrible structure that is absolutely not suitable for welcoming international customers. Where to start? I'll try to be concise. 1) Price of the transfer to and from the airport estimated at €80 which later became €200 (after having already booked and confirmed). Nonetheless, upon arrival in Tirana no transfer had been sent and we had to take a taxi (the hotel did not even apologize but simply offered to pay the difference in price) 2) Room with a nice sea view but painful furnishings and a tiny bathroom 3) Windows without shutters with curtains that didn't darken at all, with the result that early in the morning light was already coming in 4) The air conditioning gave problems several times, most days it wasn't cool at all despite being kept at 16 degrees it seemed more like a fan 5) The kitchen was terrible: for breakfast, lunch and dinner the same dishes were always served with very few variations. Poor buffet and ridiculous in terms of number of dishes. Lunches only on the weekend were slightly better because instead of the buffet you ordered from a menu, strictly written only in Albanian. Furthermore, a couple of days I was ill and I asked one of the waiters if it was possible to have some plain pasta, I was told in the negative because they were busy in the kitchen. I was forced to go for lunch elsewhere and from that moment on I practically never had lunch or dinner in the hotel again because I was nauseated by always seeing the same things in the buffet. 6) The "beach" (if we want to define it that way) offered by the hotel included in the price is ridiculous: a ***** of stones with sunbeds full of mold on which it sucks to lie down even using a towel (see photo). For this reason we had to look for an alternative and luckily a few meters away immediately after the tunnel there is a very nice and equipped sandy beach. Obviously for a fee. 7) The pool was nice enough, but some days the water was really dirty so it probably wasn't even cleaned every day. 8) The staff of the facility, especially those in the dining room, could barely speak a few words in English or Italian. Ultimately this hotel should absolutely not be taken into consideration if you have the expectation of spending a pleasant holiday and I am surprised that an Italian tour operator would offer it to customers. I find it inconceivable that you pay for an all-inclusive holiday and then have to pay to go and eat elsewhere and to stay on a beach worthy of the name. The bitterness and disappointment of having literally thrown money away remain.