Hotels near Streekmuseum Jan Anderson in Vlaardingen

I was there at 3.3.-4.3.2023 with a wife and an adult son. In total, 2 rooms already paid by credit card. At arrival we were asked by a clearly over-exigent receptionist to pay the roommaster cash because something doesn't work with credit card billing. And bar please because her own credit card machine doesn't work. Because we were very hurried, our grandchild was just born in Rotterdam, we paid. Two weeks later my credit card was charged 2x!!!!. After massive protests, a burden was reimbursed. But not the cash payment. I have been in telephone and written exchange with the hotel director for 2 months. Although the error was acknowledged in writing and payment promised, with always new excuses the transfer is delayed so the impression has emerged, they want to crush me until I give up nervously. I do not! My report should be a warning, please, not to persuade you to questionable payments on the ground. Obviously, you have incompetent staff and little willingness to solve the problem customer-friendly. I'm now giving it all to a lawyer.

I stayed at the hotel between 29/06-04/07 for a business trip. The location is very nice and next to some wonderful walking areas. The room was small but nice and I liked the minimalist style. The personnel were very helpful with a strong professional attitude and made my stay very pleasant. I want to thank them all and especially the front desk employees Max and Alysha! For sure I recommend it to others and will choose it again for possible reservations in the future.

Was a short stay for covid isolation prior to work. Reception was very welcoming, clean, roaring fire, and friendly staff. The room was clean and more than suitable for a weeks isolation. As I was bound to the room itself I had to rely on asking the staff for things! On hand was Bowy. Lovely young man who replied to my requests promptly and couldn’t do enough to help. I didn’t have a travel adapter with me and initially reception staff said they didn’t have any. Bowy, however, went out of his way to find me one knowing how important it is to keep phones charged. He will do well if he stays in the hotel industry. Not much else I can say as didn’t leave the room until it was time to go! Many thanks.

We like the location of the hotel. It is in midst of an old town and located along the canal. Close by is a shopping haven but most shops were closed because of the public holiday. The hotel is clean and the deco is modernistic inside with a traditional facet. Breakfast was excellent and the staff is so helpful and friendly. There is car park in front of hotel but limited space.

Just good. The rooms were small without wardrobes. Breakfast very good. The interior decoration of the hotel is amazing. A big advantage is that it is almost next to the central station. To go to the center you need a bus. On foot it is about 20-30 minutes

Had a great experience at the hotel and spa. All the staff is very friendly as well. You get a welcome drink upon checking in. The room was nice and spacious and was nicely decorated. The entry to the spa is included when you stay at the hotel. On a Saturday afternoon it was rather busy but is still enjoyable and calms down towards the evening. The outdoor saunas were really nice and you have a nice view from there of the garden. We had a full body massage as well which felt like heaven.

It took over an hour to get a room from check-in. The first room didn’t have WiFi, so they sent me to another room ( they didn’t help move my luggage and I spent 25 traipsing around trying to find my rooms) - having moved room - still no WiFi and the key didn’t work. This hotel looks like a fun place to stay - but it is awful. I’ve been here an hour - apparently someone will be down to help. Can’t unpack as I expect that I’ll be moved again (and won’t get help). Have just been called and they wanted me to go to another part of the ship….where there is WiFi…I guess we’re giving up on being allowed to work in my room.

Visited for North Sea Jazz festival in July 2022. Hotel is of a high standard throughout. Our room was a standard ”water view” double, and not that big but had all we needed in terms of furnishings and amenities. One tiny gripe of mine, the bathroom has a sliding frosted-glass door, which of course saves space, but doesn't fully close. Bed and bedding all very comfortable. Shower and Air-con easy to regulate. Plenty of lifts (elevators) at all times. Breakfast superb. All staff very friendly and efficient.

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.