Guest User
January 31, 2023
Poor service and extremely mediocre accommodation. I called the Hotel at 7am asking if I could do an early check-in, so I wouldn't have to wait until 2pm, the attendant on the call was super helpful and said yes, I arrived at the hotel around 10am and my early check-in was refused, claiming that there was no more room, when asked, the attendant said that it would be free by 11:30am, at that time I questioned the attendant and he said that there was no clean room, it would only be available at 1pm/2pm without even worrying that he had told me that it would be possible to early checkin. I waited until 1:30 pm and finally managed to check in, the room was old and had a musty smell and the sheets were full of moth holes, and the air conditioning made an unbearable noise that made it impossible for me to sleep. I needed to stay for 3 days and quickly realized that I would ruin my trip there, so I looked for another place to stay...
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