Golden Tulip Porto Vitória

The breakfast is delicious and varied. There is a wide variety of options to suit all tastes, and the quality of the ingredients is always excellent.

I booked a double room and when I arrived I discovered that the bed was actually two single beds that had been pushed together. I went to celebrate my anniversary and had to sleep with a hole in the middle of the bed. When I checked in I was informed that the hotel was full, and since I had already removed all my clothes from my suitcase, I didn't contact the reception, especially because it is the hotel's responsibility to ensure that the bed assigned to me will be the same one that was reserved. I also found the air conditioning to be weak, as if something was blocking it. The breakfast, especially the sweet options, were not tasty and left much to be desired.

The hotel is well located and has excellent facilities, with renovated rooms, spacious bathrooms and comfortable beds. The breakfast buffet is complete (a wide variety of drinks) and, as a courtesy, there was sparkling wine and flavored water in the afternoon at the reception. The rooms with a view of the bridge with Vila Velha are charming and stand out. However, the cleaning left something to be desired. We spent Friday through Sunday without our room being cleaned because the cleaning on Saturday was late (we left in the morning and, when we returned, it had not been done). The person in charge even volunteered to do it, but it would have been uncomfortable with us in the room and we decided to leave it as it was. In any case, a positive review, classified as "good-excellent".

I like the hotel, clean rooms and wonderful shower. But the pool area and bar were poorly maintained and the breakfast items could be of higher quality. Cakes and breads are not so good and the fruit seems to have been force-ripened, without that real fruit flavor. But I will continue staying there because of the rooms, which I really like.