Gran Hotel Lakua
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Vitoria-Gasteiz

Gran Hotel Lakua

Tarragona Kalea, 8, Vitoria-Gasteiz, Basque Country 01010, Spain
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With a stay at Gran Hotel Lakua in Vitoria-Gasteiz (Arriaga-Lakua), you'll be a 4-minute drive from Europa Conference and Exhibition Centre and 7 minutes from Basilica of San Prudencio de Armentia. This luxury hotel is 2.5 mi (4 km) from Cathedral of Santa Maria de Vitoria and 2.6 mi (4.2 km) from Museo Fournier de Naipes.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 34 Reviews
Amenities
HikingSaunaSpaMassage RoomFitness RoomPrivate ParkingCar RentalBarMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Vitoria Airport
(8.8 km)
Train: Vitoria-Gasteiz Railway Station
(4.8 km)
Train: Miranda de Ebro Railway Station
(37.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Apartment Non smoking
3

Apartment Non smoking

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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One-Bedroom Apartment
4

One-Bedroom Apartment

Bedroom 1:2 Single bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
City view
Towels
Room Details
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Superior Double Room Non smoking
7

Superior Double Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Room Details
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Single Room Non smoking
4

Single Room Non smoking

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Room Details
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Junior Suite Non smoking
2

Junior Suite Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
City view
Private toilet
Room Details
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Twin Room With Sofa Bed

Twin Room With Sofa Bed

1 Sofa bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
City view
Private toilet
Shampoo
Room Details
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Twin Room
3

Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
City view
Towels
Private toilet
Room Details
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Guest Reviews

4/5
Very Good
34 reviews
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Average for similar properties in Vitoria-Gasteiz
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 7, 2024
The hotel is OK, it has everything a 5-star hotel has, good linen which is really important, the beds are comfortable to sleep, good noise protection, clean areas. The pics on their web correspond 100% to the rooms. But we would especially like to point out the reception staff, including "jefe de recepción", which helped us a lot and did everything possible so that our stay would be comfortable and smooth. We enjoyed our stay a lot.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 13, 2023
PARA SER UN HOTEL DE 5 ESTRELLAS EL SPA DEJA MUCHO QUE DESEAR... UN VESTUARIO ENANO EN DONDE LA UNICA DUCHA QUE HABIA TENIA LA SUJECION DE LA ALCACHOFA ROTA CON LO CUAL NO PODIAS SUJETARLA ARRIBA PARA LAVARTE EL PELO. EL SPA EN SI, MINUSCULO. LOS CHORROS CASI NO SE NOTAN Y EN LA ZONA JACUZZI HAY CHORRITOS FRIOS. LA SAUNA SE LIBRA, PERO LAS DOS HAMACAS RELAX CON CALOR DEL FINAL ESTAN DE ADORNO, NO DAN CALOR EN ABSOLUTO. PRECIO ABUSIVO(27€) PARA EL SERVICIO TAN BASICO Y ESCUETO. NADA RECOMENDABLE.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2023
Terrible service! The food was good but the service was disgraceful! The waiter who served us was disrespectful and u kind. This was a special celebration for my family and was totally ruined by their poor service. Once raíces to the management she did not bothered to listen, never mind apologise. Never again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 3, 2024
Es un hotel más bien de 3 estrellas en todos los sentidos: calidad del servicio, instalaciones y personal. Anticuado, no excesivamente cómodo y ni el más mínimo detalle que te indique que es un 5 estrellas. Por ejemplo, nuestra habitación tenía cocina, y no había ni un triste sobre de azúcar o sal. El spa y sauna muy pequeño, con un par de parejas ya está lleno. Y el masaje relajante, fueron más bien unas caricias con aceite. No esperábamos un masaje de quiropráctico, pero tampoco algo tan sin más. A todas horas encuentras los pasillos llenos de carritos de limpieza, y el ambiente en general es bastante deprimente. No lo recomendaría en absoluto, si lo que buscas es un 5 estrellas y relajarte.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
Durante años he sido cliente habitual de la cafetería de este hotel por su localización, junto a la entrada desde Bilbao. La degradación del servicio en la cafetería ha sido paulatina y constante en los últimos años, hasta llegar a niveles que me hacen no repetir... La atención del camarero (un señor delgado, bajito y con cara de enfadado) ha sido pésima. No invita, ni a quedarse, ni a consumir; todo son negativas y monosílabos... Una pena que un sitio tan estratégico, pierda la oportunidad con personal tan desagradable.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 24, 2024
Jamás volvería a este hotel. Trato pésimo del personal en Conserjería, algunas camareras muy déspotas. El desayuno pobre y el café pésimo, tanto q nos fuimos a un bar cercano aún teniéndolo pagado. Situación, a las afueras, muy lejos del centro. Creo q hay mejores opciones. No corresponde por sus servicios a un 5 estrellas, ni siquiera 4. No volveré Jamás.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 30, 2024
Şehir merkezinin biraz dışında yer alan otel 5 yıldız olarak sınıflandırılmış. Şehirlerarası otobüs terminali 15 dakikalık yürüme mesafesinde bulunuyor. Çok yeni olmayan otelde odaların ve banyonun büyüklüğü normal, bornoz ve terlik gibi detaylar mevcut. Sadece temizlik açısıdan söylemek gerekirse odada tozlu bölgelerin olduğunu söyleyebilirim.Onun dışında kahvaltı çeşidi olarak ***et yeterli.Ayrıca kullanmadım ama SPA da mevcut.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2023
Fuimos con un grupo de 49 personas cerca de Barcelona Hotel grande . Habitaciones grandes,limpias ,muy bien Las comidas del hotel Desayuno correcto, muy bien Las cenas , justas de comida, pero lo peor , entrábamos a las 21 a cenar - a las 22 ,decían que tenían que recoger la mesa y nos hacían levantar, rápido rápido... no podia haber sobremesa, no dabas calidad ni delicadeza . No me había encontrado ninguna otra vez, en ninguno de mis viajes . El bar super pequeño para tomar un café en grupo, nada cómodo. Pensando que es un hotel a 3 km de Vitoria, que no hay nada más a su alrededor,podrían tener más consideración en estos detalles. Además no encontrabas ningún responsable para que pudieran escucharte. Pedir para ir al spa, 22 € una hora, no aceptaron ningun descuento ,si íbamos un pequeño grupo . Las ***** no lo parece .
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2023
Es un 5 estrellas y hemos estado en hoteles de 3 muchísimo mejores. Hotel viejo, sucio, y desde luego el trato no es de 5 estrellas. Hemos estado dos parejas este finde, llegamos el viernes y la luz del baño no funcionaba, doy aviso y me dicen que la persona de mantenimiento ya no está, nos duchamos y había más agua fuera de la bañera que dentro, tenía una mampara que no servía para nada Ni siquiera nos llevaron a la habitación. La otra habitación la puerta del armario rota y con unas manchas que daba asco abrirlo. El conserje del viernes tarde muy malo , el del sábado mejor. Habitaciones muy oscuras. Completamente decepcionados.
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Services & Amenities

Spa
Fitness Room
Bar
Meeting Room
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €14.00 (approx. NZD 25.35) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 13:00–23:30
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Children 17 years old and under
€10.00 (approx. NZD 18.11) per person
Adult
Buffet:€17.00 (approx. NZD 30.78) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 145
With a stay at Gran Hotel Lakua in Vitoria-Gasteiz (Arriaga-Lakua), you'll be a 4-minute drive from Europa Conference and Exhibition Centre and 7 minutes from Basilica of San Prudencio de Armentia. This luxury hotel is 2.5 mi (4 km) from Cathedral of Santa Maria de Vitoria and 2.6 mi (4.2 km) from Museo Fournier de Naipes.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Vitoria-Gasteiz? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 145 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature bathtubs, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Gran Hotel Lakua?

The check-in time at Gran Hotel Lakua is 13:00 and the check-out time is 12:00.

What amenities and services does Gran Hotel Lakua have?

Gran Hotel Lakua has the following amenities and services: Sauna, Spa, Massage Room.

Are pets allowed at Gran Hotel Lakua?

Unfortunately, pets are not allowed at Gran Hotel Lakua.

Does Gran Hotel Lakua provide breakfast?

Yes, guests at Gran Hotel Lakua can enjoy breakfast during their stay. Breakfast option(s): American.

How much does it cost to stay at Gran Hotel Lakua?

Prices at Gran Hotel Lakua are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Gran Hotel Lakua?

Vitoria Airport is the closest airport to Gran Hotel Lakua, and it is about 10 mins from hotel by car (8.8 km).

What is the cancellation policy for Gran Hotel Lakua?

The cancellation policy for Gran Hotel Lakua varies depending on the type of room and booking conditions.

About This Property

Nearest AirportVitoria Airport
Distance to Airport8.84KM
Nearest Train StationMiranda de Ebro Railway Station
Distance to Train Station37.13KM
Average Price FromNZD257
Hotel Star Rating5