Stan
September 19, 2023
Be Cautious!. As i no longer was using the card i originally booked with, the resort took out the funds when i booked, and then when having to leave, i had to pay again. I was told the original deductions were pre-authorisations, even though they fully came out of my account. I am struggling to get a response from the Hotel, as i have essentially double paid for my stay now and am owed $2,652.85, which is a lot of money, and am not getting any response or proof that the refund has occurred. I was also charged for meals while i was there, even though i had purchased the dining escape package, so they had to cancel the 2nd payment i made, and i had to make a 3rd payment. So please please please check your bills carefully...
This resort has it all. From extremely good restaurants, to activities for everyone, to facilities, entertainment, and service.
Every restaurant was perfect! From buffet breakfasts and dinners, to the assortment of lunches.
The rooms were extremely well kept and maintained, and very comfortable and spacious, no matter on land, or over the water.
The facilities were fantastic, from adult only pool, to A+ gym, to restrooms, to lounges and live entertainment.
I highly recommend spoiling yourself and booking this hotel, for a truly special experience you will not forget.