Hotel la Reserve

This hotel isn’t really near anything, but it was a nice place. Breakfast was nice and dinner was nice. The odd thing was that we arrived around 1430 and our room was ready, but they stopped serving lunch at 1330. As I mentioned, this place wasn’t really near anything and we couldn’t get anything to eat or drink till dinner started. I asked the staff for recommendations and they suggested Zermatt, lol. We were hiking, lol.

The hotel was under construction the day we arrived and although I had booked 6 months prior, we were unaware. The hotel also appeared to continue to advertise. More interested in making money than treating guests respectfully. The Hotel don’t care, management non responsive and appear to be deceptive. The town is quiet, not much about and further from Zermatt than anticipated. We ended up staying in Täsch, a great little hotel - Mount Time. Cheaper, across from the train station and the management team were available and helpful. The La Reserve may be nice once it’s rebuilt but be careful with Management team as they are as useful as catching a cold and treat people like fools.

We stopped for lunch. The restaurant looks ordinary inside…but…the service is very well trained indeed. We ordered pizza and salad…very good indeed…the pizza was the best I had in 30 years 😲😋😋😋 We had a 50cl bottle of Valais wine…Diolinoir….a very good wine too. The salad was very fresh and a wonderful homemade sauce too. This restaurant is a hidden great tip of you are going to The Valais in Switzerland…and stop for lunch or dinner on the way to Zermatt 👏👏👏👏👏👏👏👏👏😊👍👍

The hotel parking is right in front of the hotel. Very nice, although watch out for supply trucks pulling into the lot when you are coming or going. The staff were helpful and excellent, although I had to track down the front desk person when we arrived because they were busy in the restaurant. The stairs were difficult for one member of our family, since some of the stairs were missing a bannister. Our room was quite large and nice, but we were disappointed that the door lock got stuck when we tried to lock the door. The staff provided help, however.

The staff member at reception was fabulous - very welcoming & gave us all the information we needed. The room was spacious and comfortable. We loved the shared tea & coffee lounge. The server in the restaurant for dinner was friendly & knowledgeable.

Really great cusomer service, warm welcome to guests, restaurant and parking. Clean and nice quiet rooms.

The staff was very friendly, efficient or in other words outstanding. The two girls ran the restaurant on a very busy evening in a great manner. Even being under stress the entire time while we were in the restaurant they always had a smile on the face and just were lovely. We were lucky enough to live in one of the new rooms which were just tastefully furnished. I slept there into my 70th birthday. We can only recommend this place: the hotel, the restaurant, especially the Dutch and the German waitresses. Thank you for having such a great host.

Everything was good about this hotel. Friendly staff, good food and easy access

I stayed at La Reserve for two nights during my hike from Chamonix to Zermatt (Walkers Haute Route). After more than a week of hiking and camping with my tent, this hotel provided food, rest and comfort, before I would take off for the final hike to Zermatt. The hotel is directly on the hiking route, just out of the village center. The owner was very helpful when I wanted to reschedule my stay. I had booked for one night, but I was hiking faster than expected, so I arrived one day early. After a phone call the owner booked me another room where I could stay an extra night. When I left two days later, I asked for a very early breakfast (I wanted to hike as early as possible) and the owner made sure everything was there for me at 6:30 a.m. The food at the restaurant was delicious. I was very happy with the possibility of having a smaller pizza with a much larger salad, as I was craving for fresh vegetables. Breakfast was in serve-yourself style, with fresh bread, cheese, eggs, yoghurt. The building and room might be somewhat outdated in style, but everything was very clean and comfortable. And there was a very good private shower! All in all this was a very pleasant stay while hiking my 10 day hike in Switzerland.