Spark by Hilton Virginia Beach Oceanfront

It was under construction. Paint stains all over floors, pool nasty! Everybody from anywhere can use the pool. Never seen it clean during my stay. Wall paper coming down in bathroom, mold in shower. Floor so wet few humidity you can slip on it. Had a problem with key the whole stay there. Open the door the first day to room and floor had trash all in it from them changing the locks. Staff not friendly at all. They need to shut this place down.

This has been the choice hotel for my family for 10 years when we take our annual Va beach vacation! No issues with hotel or its staff, the room, the check in process flawless as usual, but the new aqua holics poolside bar and venue is horrible, limited selection of food and drinks and to top it off the staff is rude and over aggressive. They appear to be an entity that simply rents space from the hotel but they act as if they own the property. We went to enjoy the pool area and they literally said we don’t have room you must leave. I bought my room it’s not my fault the alcoholics and folks who are not staying on property have over crowded the ata, they should move or you relocate them. The pool belongs to choice hotels not your overrated brand. Terrible in that regard so we spent most of our vacation on the beach to avoid trouble and being hassled and harassed!

I understand things are messy and noisy during the construction process; however, there were this thay could have been done to improve the conditions. The shower had long dark/black hair on the walls that wasnt our hair because we dont have dark hair, the windowsanddoor were filthy, andthedoor had a loudirritating squeak every time we openedto the balcony, and the tv had wires sticking out of it not hooked to anything. I felt likewe hit rock bottom with this hotel. This hotel isnt worth the price we paid and I wouldn't recommend it.

With the understanding that the property is under construction, you have to give some grace. The only issues I had was the balcony door didn’t lock, and the chair in the room was disgusting with stains and cigarette burns on it, it needed to be in the trash.

DONT STAY HERE IF YOU CAN AVOID PICTURES ARE DECEIVING! THIS HOTEL LOOKS NOTHING LIKE THE PICS. DONT STAY HERE IF YOU CAN AVOID. CONSTRUCTION ZONE, NO SIGNAGE, NAILS ON THE FLOOR, RUDE CUSTOMER SERVICE, BLOCKED OFF SIDEWALKS, YOULL BE WALKING ON THE STREET TO GET IN/OUT OF THE HOTEL. NOT ADA CONPLIANT. RESORT FEE, BUT NO BREAKFAST, NOT EVEN SUGAR FOR COFFEE, POOL NOT OPEN, DIRTY POOL DECK, DIRTY HALLS/ROOMS.

It was just okay. I understand that we stayed during a remodeling period but there was literally supplies just laying out all over the property. There was no effort to keep things out of the way for guest and on the 3rd floor that i stayed on the lights were literally just hanging down from the ceiling. Even with them being in the middle of remodeling I can’t say that i would want to give the place a second chance. At least the staff was friendly and the actual room itself was clean.