Holiday Inn Hotels in Virginia Beach

Let me say this is my 3rd vacation here and the WORST. WE drove 9 hours for this trip ! I booked a one bedroom suite and paid a premium for it. Sadly I had more cons than pro's. Here we go.... I KNOW its post-covid and things are different BUT--it does NOT give a hotel ”carte blanche” to give you horrible service. Con's: 1. WE checked in and noticed no chair on oceanfront balcony, I called 4 times in 12 hours and had to wait 24 hours to get one. 2. The furniture in the one bed room suite. We had a couch with chaise, 4 chair dinette--the couch with build in chaise you sank to the floor. It was AWEFUL. It hurt our backs and it was not comfortable at all(it was very old, used and saggy). A couch found on a curb in front of a frat house would be more comfy. I will say the two queen beds were very comfy. 3. The Room--We had to clean our rooms, empty the trash, put our dirty towels in a basket outside our room, request our towels-trash can liners, shampoo. We also had to VACUUM THE ROOM OURSELVES. I requested our room swept after 3 days and after 3 or 4 requests and RUNNING after a maintenance man did I get a vacuum. It was handed to me--(I had called front desk multiple times, never did anyone come)-so I swept my suite myself. 4, Our room was adjacent the ice machine and there was a tall trash can there. Many rooms dumped their trash bags there and once can was filled they put it on the floor. I called front desk AGAIN 3/4 times over 2 days. Finally on the 4 th day it was emptied. 5. Front Desk. Towards the end of my stay, I walked to the front desk and there was an employee roll her eyes when she saw me coming--maybe it was because she was very visibly pregnant ?? There was a nice man there--and he tried, he name was ”Damon”? 6. Laundry Room on 6th Floor. There was TONS AND I MEAN TONS of lint, dryer sheets and trash on the floor. There was a trash can in the laundry but am not sure why floor was filthy with trash. Pros: People this hotel has the best out door pool in Virginia Beach. Its always clean and it has a hot tub, plenty of umbrellas and chairs. The staff outside were very nice, and accommadating. The bar drinks were awesome and priced reasonable. Also the food at the bar was very good. Breakfast was not bad. It had low fat items. Only complaint here my daughter loves peanut butter toast--this Hotel had no peanut butter and no bread to toast. So we bought bread and peanut butter at the local store. Hotel grounds was clean as was garage, and common areas. Maybe the person running the pool should run the hotel? Sadly I won't be back. I may never return to a Marriott property again after this. If I am going to pay what I paid for this vacation, I will rent a VBRO for I got no pampering, no service inside, and it felt like I was a maid for a week.

The pool area is great, kiddie pool, indoor pool and outdoor pool with a bar (very priced drinks but good food). Overnight someone above vomited down hitting the railing and spraying our patio. It took 3 calls with promises of sending someone up and 7 hrs before anyone came. I eventually called corporate Hilton and then someone came. Found a used a q tip under the bedroom chair and a few barettes and toys in the pull out sofa. No top sheets or bottom sheets for sofa. The location is great, not far from Neptune Park. I’d be uneasy staying again given the cleaning issues. The front desk staff at check out was nice enough to waive resort fees when I told her that it was so long to have the patio cleaned.

This was not what I expected at all. I needed 2 beds for 3 people. I booked a double studio. Please understand that these beds are very small. Full size maybe. AC unit was extremely loud. Had to turn it off to get some sleep but I’m sure the bed also contributed to my sleep issue. When I asked about changing rooms, it’s $50 for a room cleaning fee and $80 to upgrade a Queen bed with a Queen pullout sofa. Also, the building we are in has 1 adult pool. I have a child why would you place me in this building? The building next door has all the amenities, pools, fitness center, recreational activities. You have to walk outside to enter the other building. For the AC unit noise, they say they will send someone to check it out. Idk…

Awesome hotel!! This will be our new hotel for our yearly trips to Virginia Beach. Hotel and room were very nice and clean and breakfast was fantastic!! Pic is our view from our balcony!

The hotel is very well located, the quality of service and the cleaning of the rooms everything was very good, excellent when traveling for business.

With a stay at Courtyard by Marriott Virginia Beach Oceanfront/North 37th Street in Virginia Beach (Northeast Virginia Beach), you'll be steps from Virginia Beach Boardwalk and 10 minutes by foot from Neptune Statue. This beach hotel is 3.9 mi (6.3 km) from Sandbridge Beach and 10 mi (16.2 km) from Virginia Beach Town Center.Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Virginia Beach? This hotel has 2100 square feet (195 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 160 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

I am writing because there has been questionable reviews on this hotel. I went for 4 nights mid July with my daughter. We stayed in a 2 room suite on the 2nd floor. Staff - all very nice and friendly from the front desk to maintenance and housekeeping. Our key needed to be re-magnitized multiple times, no issue. My rental car's battery died and a maintenance worker brought his own car over to help. Parking - yes it is a small lot, what would you expect on ocean? I only had one late night where I had to park around the corner. It is short walk, no issues. Location - perfect! You can walk to so many restaurants and shop too. The beach access was great and if you want to rent a chair, there is a spot without walking far. We had a great trip and would definitely stay again.