Muong Thanh Luxury Song Lam Hotel

everything goes well. nice hotel to stay at

The hotel smelt of smokes as we entered and we found lots of cigarettes butt in the lobby for a hotel at this price and standards in Vinh city it should not happened. The toilets facilities are old and so is the room the carpet looks so dark and dirty what’s worse. I did not end up staying there as I did not feel like there was a good vibes as the whole hotel was dark and dingy and the corridors are large but dark and somehow when you go in there it feels really *******. I am really disappointed to say the least that they refused to refund around 1.5m vnd even though I did not stay there so in the end I felt like this may well be strategy doing the very least so customers will leave even without refund of the cancellation booking. Very disappointed in every aspects of this hotel. This is supposed to be one of the best hotels in Vinh already but really I stayed in a 3 stars hotel nearby and have had better services and for half the price.

Good location and facilities but staff not helpful when we want to change room because some function of current room no operate but receptionist did not agree. Dissapointed

The hotel is very nice. The hotel is clean. The staff speaks English well enough. The staff is accommodating on my request. Was able to exchange money. Wifi is good. Breakfast is very good. Exercise room had broken machine they are fixing. Housekeeping is excellent. Location is centrally located downtown around many good restaurants. Pizza shop right next door is helpful for quick acceptable meal. The coffee house is close by for good Vietnamese coffee. Excellent place to stay for foreigners. I enjoyed my stay there. I will stay there on my next business trip.

Hotel give the room to me is not I book the room type,the room is old one time only

It was a really pleasant stay at the hotel. My first time in the city. Good location and English speaking staff.