Novotel Vina del Mar
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Vina del Mar
Novotel Vina del Mar
Health Protected
6 Nte. 745, 2520000 Viña del Mar, Vina del Mar, Valparaiso 2520000, Chile
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We Price Match
4/5Very Good·Cleanliness: 4.2
All 92 Reviews
Amenities
Outdoor Swimming PoolSaunaFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomChildren's PoolLuggage StorageWake-Up Call
All Amenities
Surroundings
Airport: Rodelillo Airfield
(8.7 km)
Landmarks: Vergara Pier
(790m)
Landmarks: Wulff Castle
(1.4 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Superior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
4
Superior Double Room with Sofa Bed
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Tea Bag
Check Availability
1
Accessible Standard Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Connecting Room
220V Socket
In-room Wi-Fi
Check Availability
4
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Tea Bag
Check Availability
6
Superior Queen Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Tea Bag
Check Availability
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Guest Reviews(92)
4/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities3.8
- Location4.2
- Service3.8
Indra1982
April 10, 2024
No hot water for 1 days
Guest User
September 6, 2022
Good hotel. Rooms are clean and spacious. Decent location. Would be better if water was provided in the rooms. Breakfast was good enough. Would recommend.
Sebloaiza
September 21, 2022
Nice hotel, pet friendly (with a fee). Would stay again
Jonathan
February 20, 2022
As for the hotel, it is almost new.
About the service staff at the reception, they are friendly and helpful
In the hotel restaurant, the attention of a girl with bad will refused to provide an ice bucket to take to the room. His argument was for COVID protocols!
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MARIO ANDRES
February 1, 2022
Very good location and rooms.
In addition to the attention
The only inconvenience was with breakfast at the time, since there were some inconveniences ..
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Guest User
February 20, 2022
Very good location.
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Natalia
February 5, 2024
Horrible el servicio frente a contingencia, no pudimos realizar check in el dia viernes 02, porque estaban sin luz ni agua ni comida, no nos dieron respuesta ni solución para poder hospedar (siendo que andábamos con 2 niñas chicas), nos tuvimos que devolver a nuestra ciudad de madrugada sin poder hacer uso de lo que habíamos reservado.
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ANGEL
January 29, 2024
Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.
Benedicto
January 23, 2024
Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | CLP 18,045 (approx. NZD 31.99) per person |
Adult | CLP 18,054 (approx. NZD 32.00) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Sauna
Fitness Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Children's Pool
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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