To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(46)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(4)
Lesage
Standard Double Room
Stayed in Jul 2022
Couples
1 review
3.2/5
Posted on Jul 3, 2022
Disappointing basic room. Washbasin cleaned but with traces of fluff and a small piece of sponge. No soap in the sink. Empty bottle left on the floor next to the bed by the previous occupants. Insufficient amount of chocolate at breakfast for 2 (only a small cup and a half for 2).
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Francisco85
Standard Double Room
Stayed in Jun 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Muy buen hotel, muy buenas instalaciones
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Guest User
Stayed in Nov 2023
Business travelers
2.0/5
Posted on Nov 27, 2023
First of all I have to say its a very interesting building and that the downstairs/breakfast/bar area is quite nice but after that, Im struggling to find more positives. Bar - the reception staff are also the bar staff so if there are people at reception you can forget having a drink. Also you have to pay at the reception, which once again if theres a queue can take a while. Rooms - this was the most disappointing as the downstairs looked nice. I ended up with two single mattresses and quilts which were comfortable, a broken lamp in the corner and could still see quite a bit of dust. There was also a LOT of noise during the night. Breakfast - to be honest it was ok-ish, the food they had was nice enough for what it was. All in all I wont be in a rush to stay again
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 12, 2023
Nice and quiet hotel in an old XVIIIth century prison surrounded by a park. Rooms are a bit small (but not as small as the cells must have been). In Vilvoorde it is a short 5 min walk from the main church. Belgian breakfast is good, there is plenty of space to sit at your table. There is a small bar. Within a 5-10 minute walk you are downtown where there are shops and restaurants.
Guest User
Stayed in Jul 2022
Couples
2.0/5
Posted on Jul 17, 2022
Let’s start with the two positives. One, the staff were absolutely lovely, so incredibly helpful, going above and beyond to assist us. Perfect English and just genuinely nice people. Two -it’s quirky. As an ex jail some of the features are interesting, although the dark and tatty hallways did nothing for it I’m afraid. So, the reality of this stay. Uncomfortable. We had two single beds pushed together and they were like a bouncy castle. I fell off the edge one night because the very very poor mattress didn’t stay on the base. It was like a big inflatable. There are no facilities in rooms for tea/coffee. The hotel does not do food other than breakfast. This hotel accommodates many surgery patients who have to stick to a liquid diet. Not so easy when no food at hotel and no kettle in room. Patients are not always able to walk any distance to get into town to buy anything. The room was hat I called “surface clean” it was not clean to standards I’d expect. Thick pockets of Dust and the cleaning service did not come near our room in the 5 days we stayed. They have no till at the bar so It’s exact money only with no change given or use a card (which if you’re pounds sterling will add a charge From bank) At €120 per night, was it worth that? No it certainly was not. For that accommodation I’d expect To pay €95 a night tops. Again I must finish with how fabulous the staff all were. In a better hotel our trip would have been perfect Staff actually heated a tin of soup for me also which they didn’t need to do. So kind
Spartanomanontroppo
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 28, 2024
Un albergo davvero comodo, camere grandi e ottima colazione. Costi contenuti e alla sera si può fare anche una bella passeggiata nel piccolo paese o lungo il canale. Lo uso sempre quando vado a Bruxelles perché è anche vicino all'aeroporto.
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Guest User
Stayed in Apr 2024
Couples
4.0/5
Very Good
Posted on Apr 17, 2024
Bel accueil.. Chambre propre et stylé. Hôtel atypique puisque c'était une ancienne prison. Heureusement le dimanche le parking est gratuit cela aurait pu être le seul point noir. Le cadre est vraimant charmant et le service est bon. Très bon petit déjeuner.
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Guest User
Stayed in Nov 2022
Other
3.0/5
Posted on Nov 18, 2022
Ik kwam een aantal jaren terug wekelijks in dit hotel - het is een uniek gebouw - een oude gevangenis. Het probleem is dat er in de jaren geen onderhoud heeft plaatsgevonden. Er zitten vlekken op de muren door het hele gebouw. Het tapijt is vreselijk vies, schimmel in de badkamer en het geheel geeft geen schoon gevoel. Gratis flesjes water op de kamer maar geen opener is illustratief. Ontbijt is in orde. Hoewel het niet een heel duur hotel was (150 incl ontbijt) had ik iets meer verwacht gezien mijn ervaring in het verleden.
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Guest User
Stayed in Mar 2022
Couples
2.0/5
Posted on Mar 1, 2022
Mooi hotel in een oude gevangenis, er is wel een grondig nazicht nodig. Badkamer matig gepoetst, hangt duidelijk stof op stopcontacten, radiator, spiegel, lavabo en toilet. Bad kan je als douche gebruiken maar dan komt de badkamer onder water te staan. Behang komt los, bedden slapen pover door de veren en te zacht bed. Je valt in een kuil als je teveel naar de kant rolt. Nieuwe matrassen zal nodig zijn. Loshangende kapstokken en leggers in de kasten komen schuin te staan door ontbrekende steunpunten. Aan de liften komt ook de bekleding los, en dat oogt niet fraai. Vriendelijk onthaal, ontbijt is pover, zeer goedkope producten en karig aanbod. Er was geen warme chocolademelk te verkrijgen, zeer vreemd. Een betere Opkuis van de kamer/ badkamer, een rondgang van te herstellen items is dringend nodig. Isolatie is niet denderend. Dit kan beter in veel opzichten.
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Guest User
Stayed in Oct 2021
Other
1.0/5
Posted on Oct 29, 2021
Moi et ma compagne nous sommes rendu dans cet hôtel pour fêter notre anniversaire de mariage. Que dire? chambre en état plus que moyen (lit mal fait, pas d'ampoules à certaines lampes, câble électrique apparent. L'octroi de cette chambre est sans doute du au fait que nous utilisions un bongo. Bref, nous avions l'accès au wellness. Dans celui ci j'ai utilisé une lampe infra-rouge. Celle ci était non sécurisé, pas de notice d'avertissement, pas de grille de sécurité. résultat des courses, brulure entre le deuxième et troisième degré, 3 heures aux urgences, restaurant raté , nuit blanche à cause de la douleur et un suivi dans un hopitl pour grand brulé avec une semaine d'incapacité de travail d'une semaine. Position de l’hôtel face à cet accident (lors de notre séjour sur place): refus catégorique de la gérante de me parler, refus de me donner les coordonnées de leur assureur, refus de prendre position face à cet incident. Bref du dédain et du mépris indigne de la tradition de l’hôtellerie du début à la fin....au final face à mon insistance de pouvoir parler à un responsable: agressivité, grossièreté et menace d'un membre du personnel qui a au final appeller la police pour nous virer de leur hôtel. Depuis, refus de l’hôtel de considérer l'incident, moquerie et ton condescendant dans leur réponse par mail...bref chaine d’hôtel à éviter à tout prix!!!!!