SandhyaB129
July 30, 2024
When you go back to visit a place again and again, it goes to prove the attraction the place and people there have. Dune, for our family, has been that getaway destination since 2011. Despite this being our sixth visit, the consistency of warmth in service, the philosophy of eco-friendliness and the unique homes continues to touch our hearts. The highlights of the physical space are the infinity pool, private beach access, the choices of homes with unique characters and aethetics and above all, the quiet, serene and calm energy that this space exudes. There are many green nooks and groves that are a treasure trove for those who love nature. The biodiversity of the space - flowers, plants, birds, butterflies, insects, reptiles all invite you to slow down and take the time to pause and say hello! As for the staff and hospitality, many faces are familiar and inviting for they have been there for a decade or two and give us a warm recognizing smile. Starting from the front desk, kitchen, housekeeping, maintenance....we have had so many positive experiences. Front office and guest relations led by Mr. Umapathy go out of their way to make every request possible and has great recomendations/connections. The can do attitude of the kitchen/restaurant and their attentiveness were exemplary. The food is freshly prepared and farm to table, much of it from their own space and ingredients of the highest quality. One of us had some very specific nutrition requirements and the staff went out of their way to support our requests - Rajesh, Raj, Chef Kalidas and all the staff behind the scenes, thank you! The Chief Engineer of the property and his team swooped in and added steps to the house as we had senior citizens with us and found the steps too steep. The guard near the beach is a familiar friendly face and keeps an eye out for the safely of the guests near the pool and those visiting the beach - offered us a chair to borrow to accomodate the senior citizens. Housekeeping came in on time and at request, to take care of all our needs! We dont know all their names but we appreciate the efforts of all the staff behind the scenes that made this experience wonderful. Will just say that there are many many more ways in which the staff make your experience special, without giving it all away... Dune is incomplete without a friendly wagging tail, from Bogo the dalmatian in 2011 to Charlie the indie in 2024....they follow you if you show them a little love and keep you company during the visit. Charlie, had a little incident while we were here and we wish him a speedy recovery. If we could give it 10 stars we would, suffice to say we recommend this property for your next vacation wholeheartedly!