Guest User
March 18, 2023
We went on a school trip and expected better. Very far from Naples, the food is not good and almost all of it is packaged, almost all the toilet flushes didn't work well, there are very few spaces in the rooms to store your things, the water from the shower doesn't come down well because they don't clean the shower head and the limestone remains, many sockets were not safe, the doors don't close from inside, there is no rai on television and Mediaset mainly takes the rosario, the bread was always old. The rooms are all dirty and they don't know how to clean the dust, we found hair in the toilet, in the shower and under the blankets, the pillows stink and are very uncomfortable, the same goes for the mattress and it was full of dust. The staff is very unprepared (they didn't know what vegan meant), rude and late. The water tastes like sulfur and bleach and caused burning in the face and eyes. Once the toilet paper ran out they didn't bring any more, the hot water arrives after a long time and sometimes it doesn't work. Ambiguous calls come from the telephone in the room. The communal seats are broken, many shower doors have come off and the fans in the bathroom are very loud and the mirror light doesn't work. In some rooms the mochet was dirty. The rooms for 4 are much larger than the rooms for 2. Terrible breakfast and they always gave us the same thing. False information about breakfast and there was a piano in the hotel that didn't work. Few elevators and one even stopped with people inside. There are cracks on the roofs and the dining room is very cold. On the day of the linen change they did not change the towels.
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