Guest User
July 19, 2025
To be clear about context, we visited with a 40 plus strong music group from the UK, on a tour of the Lake Garda/Verona area. This was our second time at the hotel and it served our purposes very well. Reception were super helpful and pleasant, and the buffet style food meant there was something of good quality for everyone, and allergies and dietry requirements were taken care off. The pool and sports areas are great, and our students enjoyed using them, as much as they enjoyed chilling out and playing cards of a morning/evening. The rooms are great. Yes, there are problems with some, e.g. a shower that needed a bit of imagination to get it working or a leak from the room above, that was swiftly dealt with by the staff. but the AC worked very well, and the beds were comfortable, and rooms were cleaned daily. We left our rooms as we found them, and the staff were happy to return our full deposit, no problem. The biggest issue we had was with other groups disrespecting the hotel rules, which are very clear, in particularly a group called Academica Brittanica, who seemed to let their kids make as much noise as they liked when going to their rooms in the hours of midnight to 1am. But overall a great stay, and we experienced nothing of the negative reviews found here. Would thoroughly recommend for school groups.