davidvJ9469PQ
December 25, 2023
Hi, I was at your hotel and wanted to give this feedback: • When I was there, I proposed to discuss my following visit in April 2024, but you evening colleague (the evening we arrived), was not interested, she clearly preferred chatting with other of the staff. I found her quite rude, and the fact she said that the hotel doesn’t like groups on the week-end … • The same evening, we ate with our group of 23 people at your hotel, worst dinner we had of our week in Rioja, fish was dry, service was for from polite. • Rooms, some rooms incl mine don’t have curtains, but stores, which don’t close of the windows verry well. In summary, for someone likes me who spends at least 2 months a year in hotels, this was by far one of the worst. Hopefully someone in your management picks this up, fixes it.