Boden Hotel & Spa by Aken Soul

Excellent place! Everything according to expectations. Fantastic facilities (outdoor pools, heated and regular; spa with heated inside pool; padel courts, restaurant), amazing location and views, very flexible and positive staff.

Booking with Boden Hotel in Villa Gral Belgrano was a stellar experience from the get-go. Bianca made the reservation process a breeze, and Sharon was an absolute gem in assisting us with fine-tuning details via WhatsApp before our arrival, always ready to lend a hand. Dining at the hotel restaurant was an unmissable treat. We had breakfast and dinner and ordered room service; everything was top-notch. The staff in the restaurant are doing an incredible job – friendly, attentive, and professional. Special shout out to Gonzalo, who served us most often and really made us feel welcome. Kudos to him and the whole team for their amazing service! The front desk staff were also super helpful. The check-in process was quick and seamless, and they offered all the help we needed with our luggage and navigating the town. As for the room service, it was nothing short of excellent. Just one minor thing to mention - the Wi-Fi could be a bit more consistent, but it didn't take away from our overall fantastic experience. We also used the spa services, which were a delight and quite reasonable for the high quality of treatment received. The Boden is an upscale boutique hotel that boasts modern and clean facilities. The pool area is beyond beautiful – perfect for relaxing after a day of exploring. The location couldn't be better. We only wish we had more time to enjoy everything this wonderful hotel has to offer fully. Looking forward to our next visit!

When you arrive at the Boden you are immediately struck by the beautiful design. Crafted wood, stonework and flowing shapes abound. Staff is very friendly and clearly tries hard to be attentive. Initially, your impression is that this will be a wonderful stay. Pretty soon you realize time was spent on design and engineering, as well as staff selection.......at the expense of comfort. It begins when you sit in any of the chairs or sofas in the lobby. They were not designed for humans with normal length legs (maybe if you were a very tall basketball player they might work). The real discomfort comes when you try and sleep. when I called the front desk to ask how to adjust room temperature (the thermostat did not appear to work), we were informed we could not control temperature in room as they had central heating. If the room was too hot, we had to open the sliding door, but that posed a different issue. you had to close the blackout curtains because the porch light could not be turned off as they were controlled by sundown and sunrise. So, no outside air could adequately flow in to cool the room. Add sheets with a high synthetic content and sleeping is actually uncomfortable. There were plenty of other little things which suggest those choosing equipment and fixtures did not bother to actually try them. Why would anyone spend time designing something beautiful that does not serve the guests well? The staff is not responsible for this experience, nor can they make these things better. It's a shame!

I am very grateful to receive pleasant attention from the staff, sleep in a comfortable bed, enjoy an outdoor and indoor pool, and have a good breakfast. And the Boden Hotel has it all and more. The restaurant is amazing with a great variety of meals