Hotel Spa Villalba

Could be a super adress but too much dysfonctioning 1- we had a reservation for a double luxe Mountain view which is a good option as the road is silent after 8 pm and you can take a morning coffee on your private terrace at sunrise. But we got the 107, the nearest/reception and at groundfloor. I ask for a room at 2nd floor - first respons : they are not such in your category. False as I got one year before - 2nd respons : we are busy .False : the room above us was empty and also 2 on the other aisle. 2-The restaurant offer very good option for dining but the service is sometime too very long : 1 h between being seated and arrival of the soup is usual. The service is very noisy : girls, spins on the floor and also bottle of wine. The last diner was the summum : 2h15 mn and there was not all the option : 3 fish option on 5, 2 desserts also was missing. We understand that there was a problem in kitcheenn but noone explains to us. Thank to the fact the room ( New addition) is perfect : Nice véranda on the garden. 3- on arrival , on the card( picture) we were allowed an halfboard schedule. And at check out they argue that this was a mistake. Normally they have to assume THEIR mistake but noway , neither a diminution. They went agressive , with menace to complain about a no pay… Beware there are now new options in the town and also Parador has made progress and so we will think about the next time So how an accumulation of little things « make a 5 points becoming a 3 points and I hesitate to give even a 2 points

This is a superb hotel, we visited just after new year. The rooms are very spacious, comfortable and clean. You get a great choice for breakfast and the omelettes are the best we have ever tasted. The staff are all incredibly friendly and provide very good information on walks etc. Spa Facilities are also really good. Evening meals and drinks are reasonably priced and good quality, only very minor point is the starters seem to be overpriced compared to everything else. Great quiet location, set in lovely grounds, easy to get to Mount Tiede and national park and about 35min drive to coast. There are also some nice restaurants in the village but best to check opening times. I would say you do need a car, we found Topcar at Tenerife airport to be good. A great experience, we would like to return and would definitely recommend.

Very conveniently located for walks. Staff at reception are very helpful providing lots of advice on walks and things to do. Several walking paths start at the hotel itself. The gym and spa are very well equipped. The restaurant breakfast is fresh tasty and healthy- there is a a la carte breakfast menu with various eggs cheeses sausage options as well as a buffet of fresh bread, fruit, nuts, spreads , cheese sausages etc. The chefs are amazing- the a la carte cooking is top notch ! The rooms are very comfortable and serviced very well each day. The hotel stocks Reverón wines which is owned by the same family who own the hotel - the wines are high quality and very reasonably priced , it is worth touring the Reveron vineyard that you can take a long hike to from the hotel. This hotel is right for those who want to do walking and appreciate nature and good food - not the type of place for a noisy party animal holiday. The roads leading up to the hotel are very winding and we did not like driving on them in the night so made sure to be back at the hotel by around 6:00 pm each day. It would be nice to have more English language options on hotel TV as well football channels like sky sport.

We stayed for one night as we'd visited La Gomera for the week and wanted to be back on Tenerife for our lunchtime flight the following day. We looked on *********** and were attracted to the property for it's location and price and it didn't disappoint. The welcome on reception was warm, the rooms are really spacious and clean, the area is tranquil, the food and service in the restaurant were excellent and we enjoyed an hour in the spa area as well. It ticked all the boxes for us and we wouldn't hesitate in recommending the hotel for a short break.

This place needs an upgrade. Mildew in the grout, the spa is dated and in disrepair. Dirt was at the bottom of the Luke warm hot tub and there was dirt scum on the rim. The spa tea pot was dirty. Windows surrounding pool are dirty making it impossible to see the outdoors which would have been nice. There is a dated dropped ceiling and peeling wood floors. I actually had an accident trying to get a message when the old table cashed on my leg leaving it with a gash. The restaurant staff seem distracted. This place is tired and if you are looking for those extra things that make your stay special, you won’t find them here. I would take a pass on this one.