Guest User
September 9, 2023
I went to this hotel for the second year in a row. I love the friendliness, the welcome, the food and the location of the resort. However, this year something happened that had never happened anywhere before. The room cleaning staff came by very early, sometimes we were still sleeping. Even with the role of not disturbing the door, they knocked. Several times we said that we would be out of the room in 10 minutes and we did. They usually had the stroller in a side room. What happened was that they didn't come back to our room, even though they saw that we had already left or even after we told them that they could go clean and with the cleaning paper placed on the door. We spent several days without cleaning and had to go to reception to ask for toilet paper. Last year wasn't like that. If breakfast is until 10:30, I don't need to leave the room at 9, especially because we get bad weather with rain. Otherwise, nothing to point out.
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