Design & Suite Hotel Ciarnadoi

Excellent experience! Cleanliness and comfort reign supreme. Top cuisine and spa. Really nice atmosphere. We chose the suite. Wonderful ! Ill price a pleasant surprise. We will definitely return. Thank you

First, the hotel does not answer the phone, only a messenger type messaging system. First, I send a message asking if there was the possibility of a discount for the room, a suite, which I requested. Ms Magda replies negatively and reassures me that the hotel services are up to the asking price and that I would be looked after. Leave me the data to make the payment of the deposit that I wanted to pay with an American Express card. Ms Magda then asks me for the card number written in an unencrypted system. Then he writes me that there are some mistakes with the aforementioned card and invites me to pay by bank transfer. I would like to point out that since the amount is considerable, I would have preferred to pay by Amex card. After several days I manage to speak with Mr. Mattia who very kindly points out to me that the Amex card, although there is an agreement and therefore is accepted, cannot be charged for the deposit but reassures me that I could have paid for the total stay on the spot. I make the bank transfer and after two days I receive a rather unpleasant confirmation email which is sent to me to pay the full amount on the 2nd day of stay in cash, Visa and bank transfer but not the Amex card. What game are we playing? If there is an agreement confirmed by the card, what are the reasons why it is not accepted? Is there anything else underneath? Bad in management, availability and kindness. More than a hotel, also reading the other negative reviews it seems like a prison with rules that apply only for the benefit of the hotel. Not recommended

Top hotel, very kind staff, excellent food, very spacious rooms. Clean , the dinner menu and an equal gourmet menu also gluten-free. What to say to definitely come back next year ... very nice and equipped wellness center

Just returned from a ski week spent at this property. Let me start by saying that finally after so many trips, a hotel that confirms 100% positively what was declared during the booking phase. Given that I can't find negative aspects, I want to list the notes that satisfied me: - availability and professionalism of the owner Mattia and his family; - room and dining room staff organized in a painstaking and cordial way at the same time; - very large room, very clean, well heated and with rigorously wooden furniture in the right quantity and design for families who need space and not useless ornaments, applause for the fountain of running water available; shuttle to the ski slopes of the Catinaccio always available both for me and my daughter who are skiers, and for my wife to go for walks in the valley floor; - ski storage room with heated lockers; - large spa area, with three saunas and a Turkish bath, very clean; Finally, a praise to the chef of the Ciarnadoi for the dishes that are worthy of a starred restaurant in terms of taste and presentation. I will definitely come back to this hotel, which I highly recommend.