Relais Paradiso

WOW! The customer service at this hotel is the best I’ve ever experienced in my life. Special thanks to Katerina with all of the tips on things to do and for bending backwards to accommodate us during our trip! She always checked in on us and just made sure we had a great stay. The entire staff was just phenomenal. From changing our dinner in the dining room to room service MID MEAL because we got a work call, to printing out my husband‘s birthday concert tickets and putting them in an envelope, to giving him a birthday cake on his birthday, and a farewell dessert when we were leaving, to one of the ladies working there literally giving me the pen out of her hands to use. The service was so impeccable. I wish I could name each person there because they all deserve a raise. The views on this place are absolutely stunning, and the Amalfi coast took my number one place in the world and a big reason was this amazing hotel. We travel for months of the year and I have never experienced anything like it. If I had one thing to knit pick… It would be the Wi-Fi, which I’m guessing is just because we are literally on the coast, but working from the hotel was tough sometimes because the surface was spotty. But other than that, best time of my life!

Me, my wife, and our daughter stayed at Paradiso Relais over the course of 6 days. We have enjoyed every minute of it! The location, the service, the staff, everything was amazing. We had a warm welcome the day we arrived, staff helped us with our luggage, and was curious about our plans for the stay and helped us with suggestions on how to get around the coast, what to see, and best locations. Room was always clean, in fact, sometimes it was cleaned twice a day (ie bed was made and towels changed). Breakfast had lots of options, we always found something to eat. The pool was great for our daughter, it is a decent size and great views of the coast. Because the hotel is small, it was always quiet and had lots of beds available. Overall, this hotel marked off a lot of things for us. It is very close to the city, which offers a nice authentic experience, not overcrowded with tourists, great beach, and lots of dining options. Hotel offers a shuttle to the city center a few times a day, which was so convenient! We would like to say a special thank you to the staff- Katerina and Roman. Katerina is such a kind and thoughtful girl, helped us with any questions we had, and offered lots of suggestions. Also amazing with kids, our daughter adored her! Roman provided some excellent service at breakfasts and dinner, such a polite and caring young man. We would recommend this hotel, especially if you’re traveling to the coast with kids.

Excelent experience great Hotel Great staff very nice people beautiful hotel Thank you for making our stay very enjoyable