Guest User
August 24, 2023
I stayed for a week with my family at the I Melograni hotel in Vieste. The location of the hotel is very good, it is close to the sea, you can take advantage of a large and clean equipped beach and a swimming pool attached to the structure. So far, so good. The real sore point is the catering: the quality of the raw materials is poor, the cuisine is terrible, the variety is poor. All seasoned with long waits between one dish and another and embarrassing service to say the least! The waiters are seasonal kids who are light years away from professionals so the service is unfortunately also poor. The highlight is the breakfast: very little variety and a buffet of desserts which once finished (very early in the morning) is not renewed, leaving the poor unfortunates who didn't show up at dawn for breakfast with frozen croissants and sad rusks. in plastic. The entertainment service for which you pay a compulsory club card is frankly non-existent, no one will come to involve you or at least inform you about the possible activities to do. If you don't go and follow them or look for them, they basically ARE NOT THERE. Staff at the reception completely unfriendly, except for a gentleman who works the night shift, he at least says hello when you pass by. The daytime staff compete to pretend to do something as you pass so as not to say hello, nor do they help you with information on times and structure when you arrive. Suffice it to say that upon arrival there was no parking space for us and three, I mean three, reception staff present and not overworked washed their hands of it. Honestly, from a structure that charges more than a thousand euros per person per week and boasts of being a four-star hotel, I expected much more. It is a two-star hotel that pretends to be a four-star hotel, among other things the internal structure is quite shabby, I would say hospital-like, and the finishing of the rooms is very dated.
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