Guest User
February 26, 2023
The room on Agoda has nothing to do with reality. The cancellation was pushed onto Agoda. The claim via Agoda will only be refunded if the guesthouse operator agrees - which he doesn't. The area stank of sewage, the balcony in the photos was used as a camp, behind it was a bed from no idea who. The guy at the reception only communicates with the owner via Google Translate and at the same time he doesn't speak English. He also has a hideous pet pigeon on his shoulder. During our complaint, an unwashed white guy behind the reception desk used the PC. No idea what role he plays, but he was THE scary factor. As a woman, I would sleep badly there. we were gone shortly after check-in, when we came back after 1 hour our room was open but nobody was there. The furniture was extremely bad, the beds were dirty, there was still a sock on the floor from the previous guest!?!?! All in all organized fraud. It's not our first time traveling, but that got to be too much for us. Dirt is one thing, but an insecure feeling is a no-go!
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