Somerset Vientiane Reviews
Somerset Vientiane
Souphanouvong Avenue, Sikhotabong, Vientiane, 01000, LaosView Hotel Details
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Somerset Vientiane Guest Reviews
4.4/5
Very Good
191 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(191)
Positive reviews(189)
Reviews with photos/video(68)
Awesome rooms(43)
Large rooms(30)
Great location(25)
Great swimming pool(20)
Easy to get around(10)
Too many mosquitoes(8)
Tasty food(6)
Many amenities(5)
Negative reviews(2)
Samitch
Studio Executive
Stayed in Jul 2024
Couples
16 review
Amazing
Posted on Jul 20, 2024
The location is good, close to the airport and close to town. The pool is nice and there are washing machines and driers that can be used for free, just bring your own detergent!
Response from Property: Dear Samitch,Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your time to share this positive moment experience with our Somerset Vientiane!Once again, thank you for your valued patronage. From all of us at Somerset Vientiane, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
prakhong poe
Studio Executive
Stayed in Nov 2023
Family
2 review
Outstanding
Posted on Nov 22, 2023
Love this place, big room, 56 sqm. with kitchen, dinner table, delicious breakfast, nice pools, etc.. perfect for family or couple.
Magda Gi
Two Bedroom Executive
Stayed in Mar 2024
Family
32 review
Very Good
Posted on Apr 6, 2024
Nice place for the family. All amenities in place, convinient location.
Breakfast is poor though. Very limited offer, if you stay longer it might be an obstacle.
Airport pick up very pricy, we paid USD 10 for 10 minute ride, better use loco app to get 3 times cheaper.
Response from Property: Dear Magda GiWarmest Greetings from Somerset Vientiane!Thank you for taking the time to provide us with your feedback in March 2024.I am sorry to hear about your feedback regarding our breakfast and Airport van pick up. We will have a meeting among the team to improve our breakfast. For Airport Van pick up, Van gasoline is more expensive that small car as it's big and 11 persons capacity. And we have only VAN.Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service.I hope that you will give us an opportunity to show our sincerity in solving this kind of problem.Sincerely yours,Anintorn OwathasarnResidence Manager
Sophea Prak
Studio Premier 1 King bed
Stayed in Aug 2023
Business travelers
5 review
Very Good
Posted on Aug 25, 2023
The staff is helpful and polite. They always smile at the guests. The gym is open 24 hours with swimming pool and tennis. The location is not far from the night market, chilling out at night. The amenities are a little old, but it is still acceptable.
ASKKPOP
Studio Executive
Stayed in Jul 2024
Solo travelers
12 review
Very Good
Posted on Jul 25, 2024
It's very compostable place for stay in Vientiane in Laos
Response from Property: Dear ASKKPOPThank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager
Guest User
Studio Executive
Stayed in May 2024
Booked for others
18 review
Posted on May 10, 2024
I spent extra time booking a room here for a business trip.
Response from Property: Dear Guest userWarmest Greetings from Somerset Vientiane!Thank you for taking the time to provide us with your feedback in May month 2024. Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
Anonymous User
Two Bedroom Executive
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 14, 2023
Good location
World travelers
One Bedroom Executive
Stayed in Jun 2023
Solo travelers
32 review
Very Good
Posted on Jun 8, 2023
Good hotel that very close to the major airport. Conveniently located within the capital city to tourist attractions, restaurants, and stores.
NK. Singh
One Bedroom Deluxe 1 King bed
Stayed in Nov 2023
Couples
54 review
Amazing
Posted on Dec 2, 2023
Highly recommendable, location very good. Park nearby, walking distance from Mekong river. Karaoke across the street.
Travellator
Studio Premier
Stayed in Nov 2023
Travel with friends
44 review
Posted on Feb 6, 2024
It's more of an apartment service rather than hotel. Rooms are huge but breakfast is really a disappointment. Amenities are functional, location is pretty good.
Response from Property: Dear 室尊贵房Warmest Greetings from Somerset Vientiane!Thank you for choosing Somerset Vientiane for your recent stay, and for taking your value time to share your experience with us.Please accept my sincere apology during this inconvenience cause.Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service.Yours sincerely,Anintorn OWATHASARN Residence Manager
Guest User
Studio Executive
Stayed in Jul 2024
Business travelers
4 review
Very Good
Posted on Jul 12, 2024
Good location, big room with comfy bed.
Guest User
One Bedroom Deluxe 1 King bed
Stayed in Jul 2023
Family
5 review
Outstanding
Posted on Jul 27, 2023
Spacious and clean hotel room in a great location. Amenities were a little old but great value for the price.
Anonymous User
Studio Executive
Stayed in Feb 2023
Business travelers
98 review
Very Good
Posted on Feb 9, 2023
For business trip , location is good .
Breakfast very less variety.
Guest User
Studio Executive
Stayed in Jun 2023
Family
3 review
Very Good
Posted on Jun 13, 2023
Stayed one night at the hotel. Arrived at the hotel at around 11am and was not able to check-in early.
The hotel is not far away from the Mekong Riverside Park (about 5-10 minutes walking distance).
The suite room is big and well-maintained.
The neighborbood is quiet. The road light outside the hotel was not very bright. We walked at night from the night market back to hotel and we didn't want to do it again.
There is a self-service laudry room in the hotel!!! We didn't know that until the next day when we had to check-out.
FERNANDO
One Bedroom Deluxe 1 King bed
Stayed in Jan 2024
Family
44 review
Amazing
Posted on Jan 31, 2024
All are very nice.
Very good location
Response from Property: Dear FERNANDO Warmest Greetings from Somerset Vientiane! Thank you for choosing Somerset Vientiane for your recent stay, and for taking your value time to share your positive experience with us. We are appreciated to meet your expectation. Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service. Thank you. Yours sincerely, Anintorn OWATHASARN Residence Manager