Smartments Business Wien Heiligenstadt
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Vienna
Smartments Business Wien Heiligenstadt
Leopold-Ungar-Platz 3, Dobling, Vienna, 1190, Austria
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Located in Vienna (Döbling), SMARTments business WIEN HEILIGENSTADT is within a 10-minute drive of Vienna Christmas Market and Vienna State Opera. This eco-certified aparthotel is 6 mi (9.6 km) from Schönbrunn Palace and 3.2 mi (5.1 km) from St. Stephen's Cathedral.Show More
We Price Match
4.1/5Very Good·Great Location
It’s a good location
Guest UserAll 27 Reviews
Amenities
Wi-Fi in Public AreasFreeGuest Laundry
All Amenities
Surroundings
Metro: Heiligenstadt
(270m)
Metro: Jägerstraße
(2.0 km)
Airport: Vienna International Airport
(26.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
14
Studio
1 Queen bed
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability
7
Studio Xl
1 Queen bed
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability
Guest Reviews
4.1/5
Very Good
27 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4
Average for similar properties in Vienna
Lawrenzo
December 7, 2023
Self check in machine at the door easy enough. Didn't need the hotel app they suggested. I was able to see all the hotel facilities and services on the website before I booked which taught me about the hotel app and the laundry app, but after I've booked I can't find these webpages anymore. The app shows I'm in the check in phase the whole time, I'm not sure if it's because I only printed 1 card key but it lets you print 3. I'm suppose to be able to open room door with the app, but it didn't work, and the card key works but takes some time to detect and unlock the door. Cheap TV from a brand called Telefunken never heard of. Meant to be a smart TV that connects to Internet with YouTube Netflix and all but it doesn't connect. Wifi has a login page so can't connect Chromecast. There's a hand wash by the sink that's also meant to be used as shampoo and body wash. Best thing about this room is the water coming out of the shower is amazingly strong you can use it like a water massage. The kitchen stove is very compact there's 2 spaces but if you use a pot a pan together it doesn't fit right. 2 supermarket across the road, but beware it's closed on Sundays. Okay location next to the train and metro station, takes about 30mins to Vienna centre. Okay place to stay if you can get it for under 100euros. There were spiderwebs at the corner of the windows and a bug crawling on the wardrobe. Room service is once a week I think. There's no safe to lock your valuables. It's not bad but there are better places with better offers if you're paying more than 100euros.
Guest User
January 14, 2024
As soon as we arrived on New Year's Day, the property told us that there was no hot water and that they would give us 30% back on every day for the days that there was no hot water (i.e. for 3 days) and they didn't even refund us, anyway after checking in we go up and there are hairs on the bed, so there's a problem there too, at the end of the day I really don't recommend it, the only good thing is the location near the train and the tram that takes you to the centre
Guest User
October 8, 2024
It’s a good location
Guest User
September 21, 2024
The room is very nice, the location is convenient, surrounded by convenient daily necessities, the station behind is busy but not noisy.
Everything here is great, clean and tidy, suitable for long-term stay.
Original TextTranslation provided by Google
Dennisng
July 1, 2024
First of all, I don't know how to use electrical appliances. When the fan broke, the customer service didn't know anything when I called. Or they promised to send someone to help fix it, but no one responded when I waited in the room. No one came up either.
Because there is no air conditioning, I have to sleep with the window open, but the result is that I am woken up by cars on the road at 5:00 every day. The weather has been hotter in the past week, and there are a lot of mosquitoes. When I turn on the light, the whole ceiling is full of mosquitoes. The most exaggerated thing is that cicadas fly in and chirp. In one night, my elbows and ankles were bitten more than 10 times. I called the customer service to ask if there is any mosquito removal method or electric mosquito swatter, and the customer service said that they have nothing to do.
It's even more weird that they clean once a week. They come to clean at 8-9 o'clock, and open the door before the guests respond. It's very embarrassing, so I have to say that they won't clean now. Even if they clean, the new sheets have the oily smell of men's oily skin. I changed three beds and there is nothing to change.
Original TextTranslation provided by Google
shuaiqigu
October 24, 2024
Nice, clean and convenient transportation.
Original TextTranslation provided by Google
etwa
September 20, 2023
Normally there is no staff at all; you have to do your own laundry, and you have to recharge 20 at a time. The bed was too soft and very uncomfortable. The furniture is all IKEA. After all, the kitchen is pretty good
Original TextTranslation provided by Google
Guest User
May 28, 2023
There is a subway station next to the hotel, making it very convenient to enter the city. Windows can be opened for ventilation. It is also very convenient to dry clothes. The disadvantage is that there is no one to clean the trash can and you don't know who to look for when it is full, and there is no front desk staff. The exhaust fan in the bathroom is broken. Fortunately, the windows in the room can be opened for ventilation, so the room does not stink. There is a small dining table for eating. Overall, it is worth recommending to stay. The core reason is that it is convenient to dry clothes, for people who need to change clothes when going out. This environmental factor is very important
Original TextTranslation provided by Google
Anamaria
July 3, 2022
Good location, very close to the subway, good connection to the center. Clean, coffee in the room, wifi very good. Recommended.
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
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Property Description
- Opened: 2021
- Number of Rooms: 166
Located in Vienna (Döbling), SMARTments business WIEN HEILIGENSTADT is within a 10-minute drive of Vienna Christmas Market and Vienna State Opera. This eco-certified aparthotel is 6 mi (9.6 km) from Schönbrunn Palace and 3.2 mi (5.1 km) from St. Stephen's Cathedral.
Make use of convenient amenities, which include complimentary wireless internet access and bike parking.
Featured amenities include express check-in, laundry facilities, and an elevator.
Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and bike parking.
Featured amenities include express check-in, laundry facilities, and an elevator.
Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.
Services & Amenities
Most Popular Amenities
Wi-Fi in Public AreasFree
Guest Laundry
Restaurant
Restaurant
No additional info available
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