Guest User
June 10, 2024
English: Hotel a few minutes from the subway station in a neighborhood with bars and restaurants and close to the Prater. Good welcome to guests and availability to the customer with suggestions and advice, a receptionist speaks fluent Italian. Rooms are quite large (we had the deluxe, although I had a small doubt that perhaps it was not the one booked through a well-known site) however quite comfortable, even if the mattresses are not thick and too soft and were not the most comfortable (but this is subjective) and the pillows were not better. Breakfast is abundant and varied with a preponderance on the savoury. Empty minibar available to customers as well as a kettle and coffee machine with pods only on the first day. The availability of satellite and cable TV was specified in the reservation which, at least in the rooms assigned to us and our friends, was not present, and when asked they said they could not provide it for unspecified problems (this is also where the doubt about the type of room assigned came from). There are some flaws for a four star hotel: there is no air conditioning and, if for us it was not a big problem, even if with the windows open there is a bit of disturbance given the proximity to other buildings, I imagine in August. In the windowless bathroom there is no extractor fan at all, the curtains had several holes. The soundproofing is not optimal. The experience however was positive.
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