Small Luxury Hotel Altstadt Vienna

Very nice boutique hotel, each room have a unic design. We loved the breakfast and the afternoon tea we definitely feel like home! Management is super helpful and kind definitely recommend it

Classy, chic and elegant with beautiful arts! It's a place I always return and warmly recommend to anyone who is going to Vienna, very close to the museum Quarter! It will be an additional experience to the visit!! The friendliness of hotel staff, excellent breakfast, afternoon tea setting are truly amazing!

Such a unique, boutique hotel! It’s off the beaten path, but only a 15 minute to the city center. Breakfast is included and you won’t want to miss it! Every selection is made fresh and made to order. The staff is very friendly, welcoming and made a point to make us feel ‘at home.’ The art is eclectic, like the hotel rooms — each is so unique and comfortable! The salon was a nice place to end each day in the lounge — with a tea or cocktail with some sweets or pretzels, of course! We throughly enjoyed our stay and would definitely recommend to anyone wanting a more local, unique, but high quality, experience.

We visited in early October 2024 for a long weekend and it proved to be a delightful experience. The decor is imaginative and stylish and there is a great sense of space throughout the hotel. The staff are excellent - welcoming and helpful and they can offer very useful advice on local restaurants and other amenities. We had breakfast included and that proved to be a wonderful start to the day. The location is ideal for visiting the heart of the city, the Hofburg and many of the main museums. We can thoroughly recommend this hotel and would love to stay there again.

Our stay at this hotel was thoroughly enjoyable and staying at the Alstadt would encourage us to go back to Vienna. The staff were professional, friendly and nothing was too much trouble. We got the impression that all of the employees really enjoyed working at the Alstadt. Upon checkout, the option of providing a tip on top of the hotel bill was unexpected although we didn’t mind leaving a % for the wonderful staff.

Hotel Altstadt Vienna has a lot of potential, but unfortunately, our stay was marred by several issues that impacted our experience. Let’s start with the positives: the rooms are very spacious and well-appointed, offering a comfortable setting with an interesting contemporary decor. However, while the room itself was lovely, the bed was far too soft for our liking. If you prefer a firmer mattress, you might find it a bit uncomfortable. The hotel is located in an apartment building, which gives it a unique charm, though it’s not exactly what you might expect from a traditional hotel setting. The location is good—while it’s outside of the main touristy areas, it’s still within walking distance of most attractions. So, for those who enjoy exploring a bit on foot, it’s well-placed. Unfortunately, there were some issues that made our stay less enjoyable. The room was not properly heated, and one night the heating completely broke down, leaving us cold in the middle of winter. To make matters worse, the hot water also stopped working the following morning. We never received a proper apology from the staff, and we had to demand a discount, which was never offered proactively. On a more positive note, the breakfast was very nice and served at a convenient time (until late in the morning, which was a bonus). The food was fresh, and there was a good selection. However, the breakfast room was a bit crowded, and the service was rather impersonal—there was no real warmth or attention from the staff who seemed overwhelmed. Overall, while the hotel has some lovely features, the service and maintenance issues left a bad taste in our mouths. For the price, we expected a lot more in terms of both comfort and service. We won’t be rushing back, especially given the lack of accountability when things went wrong during our stay.