Hotel Mercure Raphael Wien
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Vienna
Hotel Mercure Raphael Wien
Wallgasse 23, Mariahilf, Vienna, 1060, Austria
Show on map
We Price Match
Highlights
Varied breakfast
Ideal location
Lots to do
Pets welcomeAmenities
Sauna
Fitness Room
Public parking
Airport pick-up
24-Hour Front Desk
Luggage Storage
Restaurant
Airport drop-off
All amenities
Property Description
Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schonbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.
Show more
8.0/10
Very nice location with easy access to 2 subway lines.
All 46 reviews
Surroundings
Metro: Gumpendorfer Straße
(230m)
Metro: Margaretengürtel
(690m)
Airport: Vienna International Airport
(23.0 km)
Train: Wien Westbahnhof
(710m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Studio with Terrace
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Standard Double Room 2 Single Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Standard Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Privilege Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Guest Reviews
8.0/10
Very Good
46 reviews
Verified Reviews- Cleanliness8.0
- Amenities8.0
- Location7.9
- Service7.9
Average for similar properties in Vienna
AI Summary
The property excels in friendly service, convenient location near Westbahnhof, and diverse breakfast options. Guests praise Alexander for his assistance during their stay.
Guest User
July 11, 2025
Very spacious and clean room equipped with a lot of amenities. Everything is well maintained. The only complain is I do not seem to find CCTV in the fitness room (which located in the basement), so I’m a bit reluctant to use it.
WongAlex
July 3, 2025
I recently stayed at Hotel Mercure Raphael Wien and had a very pleasant experience overall. The hotel is conveniently located just a few minutes’ walk from Westbahnhof train station and right across from the Mariahilfer Straße shopping street, making it easy to explore Vienna by foot or public transport.
The rooms were clean, modern, and well-equipped with everything I needed, including a comfortable bed, good lighting, and a spacious bathroom. Soundproofing was decent, so I slept well despite the central location.
What stood out most was the friendly and helpful staff at the front desk. They were always willing to assist with directions, recommendations, and even helped me arrange airport transport.
Reeves23
March 2, 2025
I was satisfied with all the services. The staff was courteous, and the facilities were clean and comfortable. Thank you for a wonderful stay.
Lara
July 23, 2024
The hotel staff was very friendly and the location was convenient (Subway and Tram near) although you had to walk about 6-7 mins. The hotel room was big enough and the bed very comfortable.
CHRISTOS
December 29, 2023
Value for money hotel.
On the plus of the hotel, really friendly staff, provided free slippers even though not included in the room amenities. Breakfast had lots of tasty options, while the Christmas decoration was fantastic. Area is quite, has a theater right next to it and a couple of restaurants and a supermarket right in the corner. Clean room.
On the cons, there is no English channels in the TV, while TV has not mirage with phone or any other option for non German speaking.
Overall clean and cozy warm room, furniture has some damage but not something I really bothered much.
Location is not that central but local transport is really organised so we didn't bother. Minimum 3 minutes walk to nearest bus/tram. 6 minutes walk to metro.
Overall fantastic experience, I would choose it again
ramazan alp aydin
May 6, 2024
We stayed in room 302, and while the room was nice, the toilet smelled terrible. I had reserved a double bed, but the hotel gave me two single beds that they simply combined and called a double bed.
The room service was disgusting because they did not change the towels; bring your own towel, and they only provided tap water. The staff were unhelpful.
We stayed for three nights and had a terrible experience.
We will never come again.
Guest User
July 5, 2024
The hotel generally speaking is acceptable. The breakfast is ok, yes just ok.
Anonymous User
October 15, 2023
Very nice location with easy access to 2 subway lines.
Services & Amenities
Most popular business facilities
Sauna
Fitness Room
Public parking
Additional charge
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Style: Buffet
Cuisine: American, Austrian, International
Open for: Breakfast
Special dietary options: Dairy-free, Gluten-free, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Business hours: [Sat - Sun] 07:00-11:00,[Mon - Fri] 06:30-10:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, €20.00 (approx. NZD 38.60) Daily. Reservation not possible
Public parking
Additional charge
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Free
Multi-Function Room
Front Desk Services
24-Hour Front Desk
Host Welcome Service
Concierge Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Translation tools available
Tour/Ticket Service
Languages Spoken
English
Russian
Romanian
Italian
Hungarian
French
Spanish
German
Chinese (Mandarin)
Public Areas
Elevator
Central Ventilation System
No Smoking in Public Areas
Outdoor Furniture
Smoking Area
Public Audio System
Non-Smoking Floor
Health & Wellness
Fitness Room
Sauna
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Safety & Security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€18.00 (approx. NZD 34.74) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1977
- Renovated: 2016
- Number of Rooms: 78
Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schonbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Mercure Raphael Wien?
The check-in time at Hotel Mercure Raphael Wien is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Hotel Mercure Raphael Wien?
Does Hotel Mercure Raphael Wien have a swimming pool?
No, Hotel Mercure Raphael Wien doesn't have a pool.Does Hotel Mercure Raphael Wien have a swimming pool?
Are pets allowed at Hotel Mercure Raphael Wien?
Yes, Hotel Mercure Raphael Wien is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hotel Mercure Raphael Wien?
How much does it cost to stay at Hotel Mercure Raphael Wien?
Prices at Hotel Mercure Raphael Wien are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hotel Mercure Raphael Wien?
Which airport is closest to Hotel Mercure Raphael Wien?
Vienna International Airport is the closest airport to Hotel Mercure Raphael Wien, and it is about 30 mins from hotel by car (23.0 km).Which airport is closest to Hotel Mercure Raphael Wien?
What is the cancellation policy for Hotel Mercure Raphael Wien?
The cancellation policy for Hotel Mercure Raphael Wien varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Mercure Raphael Wien?
About This Property
| Nearest Airport | Vienna Airport |
|---|---|
| Distance to Airport | 23.33KM |
| Nearest Train Station | Wien Westbahnhof |
| Distance to Train Station | 0.71KM |
| Nearest Metro Station | Gumpendorfer Straße |
| Distance to Metro Station | 0.23KM |
| Average Price From | NZD250 |
| Hotel Star Rating | 4 |