The Federal Palace Hotel and Casino

The hotel itself is pretty old, the rooms are poor condition for a Lagos hotel at that rate however my room was very clean. The staff are the best and room service was excellent. The food itself isn’t the best but not the worst. Try to avoid ordering continental food and order Nigeria dishes they are delicious.

Most pathetic of all the hotels I have stayed with. It claims to be a 5 star hotel but it doesn't even qualify for a 3 star based on their level of services. Staff is completely uncooperative. They are only good at following up with the guest/s for payments. Their rooms are unclean, washrooms are dirty, ACs don't work, neither in the lobby not in the rooms. So basically, it's completely worthless to stay here. There are far better options available at a lower cost.

The age is definitely showing. Even at a cheap rate, I do not think this place is worth the stay. There are much newer and cleaner properties in VI.

This property is safe, and the staff are courteous, and helpful. Ready to assist with personal needs. Full breakfast with varied choices is outstanding.

Really bad, hotel is old. The bed was comfy but there was quite a large number of ants on my table. Also the bathtub is high from the ground, not easy to get in and very slippery. This hotel is at best a 2.5- 3 star hotel. Oh an international cards barely work

Sad to say this, but will never stay at the FPH in Lagos again. What you pay, and what you get, does not match, sorry. Check in was fine, except they charge you for additional food and beverage on the check in. Not a reserved payment, no, the full amount. By check out, I noticed, the amount on the invoice and the amount charged on my business credit card, did not match. I ask, if they could please credit this overcharge from their side back to my card. They tell me, no, this is not possible, I can get Naira, but they cannot reverse back to the card!! you check out on the hotel, to go to the airport, so what I need Naira for? I have ask to see the manager, but was told, he sleeps. Fine this is fair to me, but how is standing in? They could not answer this to me and just waited and served other clients. Sorry guy, this is just not on. Most of the seats in the hotel lobby are dirty or stained. To the room, the bed needs urgent changing of matrasses, as the existing ones, are really passed their days. The water out of the taps, is brown. The toilets flush, when they feel like. The hinges are broken, so the whole door is not functioning correct. At breakfast, I fetch my coffee myself, yes the one waiter was busy chatting with the one girl, and she was prettier as me, so I understand. Positive, the waiters at the bar, are very friendly and helpful. Therefore my decision, I stayed there numerous times, but sad to see how the service and the infrastructure just goes down.

Totally outdated, room stinks, stained towels & carpets, food not great and premium charges for ironing, as they wouldn’t supply iron & the board for free.

We had a poor impression of FPH as a venue for accommodation and events, but Billy Oguchi, changed our impression. His attention to our needs made our stay memorable. Because of him we plan to return next year. Some of the front desk staff were not so friendly and willing to resolve issues, but Billy was exceptional. The facilities were very good and worth advertising.