Guest User
August 17, 2024
Had booked a week for a photo retreat. They were overbooked and later asked me to share my room with a stranger, I was FINE with that and FINE with rustic run-down buildings, love that, expect that, part of the charm. Then my flights were cancelled and I called the day before to cancel and was told REPEATEDLY not to worry, there would be no charges because of the overbooking. I was charged ANYWAY, called back about that was told sorry, we'll take care of it. 4 days later and nothing. They abused the trust of someone who would have loved the place despite all the bad reviews, and that's the real shame.