Terrific view, fantastic food, great service! My husband and I stayed here for three days in April and everything was terrific. I wouldn’t be put off by the negative reviews, they are from my point of view, completely unfounded. The staff was helpful and very professional and the head waiter in the restaurant was exceptional. Very helpful with suggestions. We were driving, so the free parking was a plus. Although we walked everywhere once we arrived. The location is very unique and the view of the Basilica and the Atlantic are really breathtaking. If you can, ask for a room with a terrace and a view. Well worth it. The pool is very nice, we swam one day, although it was a bit chilly in April. But the view from the pool is also worth going there. It look out over the city and is right next to an ancient ruin. You can walk from the Hotel to the Basilica and then take the stairs down to the town. We did that everyday and even walked up, because the funicular was closed for repairs. Not a bad walk and we are in our late sixties and early seventies. I had originally booked another hotel in town, but changed it when we decided to drive instead of using the train (there were rail strikes in April). So glad I changed hotels to this one. It is extremely unique. One of the most beautiful locations and views I have ever seen in Europe. The crowd is very European, I heard German, French, Spanish as well as Portuguese being spoken and English, but the English speakers tend to be Brits. Even if I weren’t using a car, I would stay here. The location is not that remote, you would need a taxi upon arrival, but you could walk easily to the charming town. We actually were there on April 25, which is a celebration of the Carnation Revolution, and everything was closed in the town, except restaurants. It was actually very delightful, it was a beautiful day and there were bands playing and everyone was out strolling with family and friends. I will come again, and stay here!