Tom8764
October 8, 2023
Never before had we received such an unfriendly welcome, upon arrival on 21/09 in the afternoon there was a lady with glasses at the reception, no good day or smile herself, the only thing we received was "room no possible" with a straight face. Apparently we were half an hour early and couldn't check in yet. Saying this kindly and yet with a complete sentence was apparently too difficult. We also asked if we could book a table in the restaurant, he turns around, plays on the computer and looks back at us with a dirty face without saying a word. We came back 25 minutes later and then we were allowed in. Next to her was also a man with a beard and he was just as friendly, not a word and not a smile. Friendliness at reception was in as bad a disrepair as our room: every door frame damaged, window frame rusted, bed end so damaged that they had camouflaged it with 3 pillows, the fabric was hanging loose in strips. In the hallway you could also see the plasterboard panels that were held together with a little putty, a layer of paint doesn't cost the earth... We only stayed because everything had already been paid, luckily only for 2 nights.
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