Verona Cittadella Hotels

The hotel is located 16 minutes walk from the train station and 3 minutes walk from the ancient city. Clean, tidy, comfortable, quiet, good service, good breakfast. You can rest assured to choose to stay here.

At first, I was hesitant to book this hotel because of the limited reviews. I wasn't sure whether to choose this one or another 4-star hotel, but in the end, I went with this hotel due to its proximity to the train station (1 km) and better rates. To my surprise, everything was great—the room was a good size and very clean. There's also an elevator to reach the rooms, so you don't have to worry about carrying your luggage up stairs. staff are friendly too , they will recommend you where to visit in Verona. The downside, however, is that the room's soundproofing isn't very strong. I could hear people running or walking in the corridor outside. Additionally, the room key is a traditional key with a heavy keychain, rather than a key card. But it wasn't a major issue for me, as you can leave the key at the reception. The breakfast was decent for the price.

臨時定的，酒店位置很好，乾淨整潔很寬敞，含免費早餐，早餐在馬路對面的咖啡館，包含一個可頌、一個迷你三明治、一杯果汁、一杯咖啡。 服務人員面無表情，態度比較冷漠，倒是很專業，該交代的都認真説明。好在不太需要打交道。

Hotel at the minimum price , about it in 5-10 minutes walk from the center. Master Luigi sent the instruction in advance, no problems arose. Goed on the pin code, waited inside the envelope with the key. Excellent wi-fi.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

#Praise# Satisfied with security, room size, room layout, lighting in the room, location, sound insulation; enthusiastic landlord, very good service. highly recommended Super cost-effective

No words to say really and the fact that the guy who was resptionist told me this is not my responsibility and I am not a waiter to bring blankets for you was anoteher level. I really like to discuss this with their manager because I've been to that hotel before and I aimed to go again but I don't think so anymore. Not me and my family! The receptionist was not professional and they expected me to go to their other building to collect the blankets that they did not provide! They were rude that they wanted to get to my room with out prior permission from me to check if the room actually has blankets or not!!!! They did not trust my words as a guest!!! this was so not respectful and of course I did not let them in to the room at 11 pm while my parents are sleeping and told them to check the room while I am checking out in the morning!! OMG I was waiting for blanket since 12 pm!!!! And they said you should come and collect it because we don't have staff!!!! a 4 star hotel! And once I went there they actually had 2 staff!

The location was really good. Best value for money! The opera ended at 12 o'clock in the Arena and walked to the hotel without any trouble. The meal was good and impeccable. The kindness of the staff to show me where to go while giving me a map was also very good. I want to enjoy the opera for a few days while staying again. The downside is that it is popular and difficult to make a reservation!

It is not badly located, next to the station and the historical center, in the room is clean, there is all necessary, fresh repair, friendly staff. What can be improved: The automatic registration system does not work perfectly (just after its passing did not come a message to the mail, came a couple of hours later, and the girl administrator arrived in 5 minutes, so it was not necessary to wait). Hotel recommends if you are in Veronica, I am pleased to stop again:)

Останавливались на одну ночь. Понравилось расположение, рядом железнодорожная станция и старый город в пешей доступности. Комната чистая, уютная. Нет привычного ресепшен, но Елена всегда на связи, дала четкую инструкцию как попасть в номер, заселились быстро. В номере есть холодильник, капсульная кофе машина с капсулами, питьевая вода, что очень пригодилось. Спасибо!