Suburban Studios Verona - Staunton North

Staff were amazingly friendly.

Fine motel for an overnight stop We stayed for 1 night for JMU graduation. It’s a basic motel right off 81, exactly as you’d expect. The room was clean, the bed was comfortable, and the breakfast was surprisingly good compared to other motel continental breakfasts we’ve had.

It was a good place to stay, pretty quiet area too. Staff were nice and helpful. There is a very rude old man that works there who isn’t particularly friendly not just to residents but also to other staff. Overall though we liked it.

Not the Best Service was excellent, the front desk folks are kind and helpful. The room was not clean. Price was fair for the room and age of location. We had to cancel remaining days after the first night because of allergic reaction to dust and dirt.

No heat and in need of major changes. The only rating above 1 star is because the people working the front desk were really nice and are doing the best they can with what they have to work with. Arrival went smooth, the first room I was given had a huge gap in the door frame and door jam. Noticed a few dead cockroaches on counters. The heater could not keep up. Was switched to a smoking room which had a terrible smell in the refrigerator. I bought baking soda and the smell still emanated whenever you opened the door. Also this room had a few dead cockroaches on counters in bathroom area and desk next to refrigerator. After a few days I noticed my pet staring behind the cabinets. Sure enough I saw a live mouse. Atleast this room had decent heat. Asked to be moved to a different room, 3rd room in 2 weeks of sucking it up and staying here to save $. This next room I noticed a live cockroach in the bathroom. The heater also didn’t work here in this room. On the first morning after being in this room I noticed a 2nd cockroach in the bathroom. And when leaving the room I noticed ice had formed on the door sill because of how cold the room was. I was not going to move to a 4th room and decided to get a nicer room in Charlottesville. People reviewing that the hotel was “clean” must have REALLY low standards. The breakfast was good and again the staff were all friendly and are doing the best they can. I would never consider staying here again! Maybe charge more for rooms so you can hire more staff to be able to keep up?

Could be worse… How other reviews say “really clean” baffles me. The people reviewing must not consider dead cockroaches and some live ones as being unclean and glaringly shows the class of the people reviewing this hotel as clean. Or maybe it’s just bot accounts? Staff has been super friendly. Heater doesn’t work and the door lets in air as thou its partially open. For a ONE night stay on a really tight budget it’s a roof over your head, albeit a cold one.