This is the first time I got to stay in this hotel, I'm very familiar with the area. the place is clean. We had a junior suite the first night was fine but the rest we could clearly hear conversations from the rooms next to us. so it's not soundproof. the supervisor or the person in charge of reservations and the front desk can be at times rude and unprofessional, the other receptionist was really friendly at all times. Overall not a bad hotel y would go back again since the location is great and easy access to transportation, museums, and bookstores.