Palazzo del Giglio

The hotel and staff are the friendliest, nicest, and loveliest. We were welcomed with fruits and champagne. They have a nice breakfast selection which they either bring to your room or you can go to the bar in the lobby to eat. The only negative is the beds are 2 single beds to make a king size bed but I would still stay here again and recommend to others. It is right off the Giglio public water bus stop which we took from the train station with our luggage. It's busy if you come during rush hour but still not bad if you don't want to pay $80 for a water taxi. It's also a nice 10 minute walk to St. Marks square.

We just returned from a brief stay at Palazzo del Giglio. It is a wonderful hotel, both for the facilities and the caring and attentive staff. The location is perfect (located in a quiet square just behind the famous Gritti Palace). There was some construction going on next door during the day, but that didn't affect us at all. The hotel is a 3 minute walk to the vaparetto stop (water bus) and water taxi stand. It's also a very short walk to Piazza San Marco, shopping, restaurants, etc. We had a junior suite, for our family of four, which consisted of two separate rooms (one with a double bed and the other with two pull-out sofa beds), a bathroom and a full kitchenette with a dining table. It was the perfect space for our family as finding a family suite with two separate rooms is rare in Europe. Each night, you fill out a paper indicating what you want for breakfast and they bring it to your room the next morning (very elegantly on a silver tray). Although the hotel is beautiful, clean, and in a great location, what truly makes the Palazzo del Giglio special is its staff. While we were walking around Venice, my husband fainted and had to go to the Venice hospital. I mentioned this to the woman who had checked us in the previous day and she told me to let her know if we needed anything. I was in and out over the next several hours (back and forth to the hospital and being with our kids), and each time there was a different person at the desk who knew what had happened and asked how my husband was. I was so impressed with how the staff communicated with each other so that everyone knew what had happened. Thankfully, my husband was ok (just dehydrated) and the man working at the desk that night was so helpful in arranging a water taxi to pick him up and bring him back to the hotel. I definitely felt cared for and less alone, during this scary time, because of the attentiveness and care of the del Giglio staff. I'm sure we'll return to Venice someday, and when we do, we would not hesitate to stay at the Palazzo del Giglio. Grazie mille a tutti a Palazzo del Giglio!

Nice hotel, great guest services. Nice welcome champagne and fruit. Although, walls are paper thin so wake up a lot from people outside and other guests in hotel. Great location in the heart of it all! Walking distance from almost everything.

Very well appointed hotel close to the water bus stand. Quick and easy check in. Very comfy and clean room, great shower and a comfy bed. Breakfast can be taken in room or if preferred on the communal dining room. Staff very friendly and helpful especially with recommendations for places to eat. Would stay again if revisited Venice.

Great location in Venice and lovely accommodations - with a Venetian style. The welcome Prosecco and fresh fruit were a nice touch. We also appreciated the delicious and plentiful breakfast delivered to our room every morning. We hope to return!

Top notch hotel. The staff is beyond wonderful, helpful and courteous. Our room had a balcony. The beds are comfortable with good size bathroom (especially for the EU). Breakfast was included and delicious. They accommodated our need for early departure.