Guest User
January 22, 2024
I allow myself to rate this hotel, despite not having stayed in it. I made a reservation for two nights, Saturday and Sunday in October 2023, through one of the well-known applications and there we went, the girls at the reception spent a long time trying to find the reservation in the system, but it did not appear, until they They realized that the reservation was for the same days, but for the following year, 2024, and the hotel had no free places. Given this difficult situation for us, meeting two people who helped us a lot at that time is very grateful and says a lot about the great service of this hotel. Finally, we were able to find another hotel, but many thanks to the people at the reception at Locanda Ca’ Lucrecia for their help. If we return to Venice, we will book at this hotel, but the reservation will be correct
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