Aman Venice

Large size room with amazing views, great history of hotel toured by staff

I can't overstate how impressed I was with the level of personalization here. From the moment I made my reservation, it felt like every aspect of my experience was tailored to my preferences. The staff have an uncanny ability to provide exactly what you need, often before you even ask for it. It's this attention to individual needs that transforms a good experience into an exceptional one.

I was in Venice for the day with some friends and we decided to go to the Aman. I wasn’t a guest staying overnight and therefore am unable to speak for the rooms, however the experience was amazing. We had drinks at the bar where Antonio looked after us. His professionalism, warm welcome, knowledge of mixology and passion for the Aman was unforgettable. We instantly felt welcome and part of the Aman. Antonio explained all of the cocktails to us and gave us a tour of all the rooms that inspired the drinks. He was very happy to share knowledge about the history of the building and it really made our time special. I look forward to coming back for the exquisite drinks, stunning location and impeccable service!

We would like to say grazie mille to the team who hosted us with exceptional service tonight. We had a truly memorable experience. The staff went above and beyond. Amila was patient, friendly, attentive and considerate. He was highly knowledgeable about Venetian history and explained the information about Aman Venice. Each room holds a special story. The entire experience was lovely. From the first greeting from Alessandro.. Amila who again I would highlight provided exceptional service… To the wider team who were working hard to create a welcoming space (Matteo and Danilo). And to the general manager Licinio. Thank you for the warm greetings at the end. The unique experience from start to end that Aman group led by Vladislav is trying to create is like no other and we will be back. We will be back. Warmest regards 💫

We spend an absolutely magical weekend at the Aman in Venice with the two of us. Gorgeous facilities, extraordinary service and an absolutely breathtaking experience. Thank you for everything dear Aman Team, we hope to be back to Venice very soon!

I was very excited to stay at Aman Venice having been to two Aman hotels before with extraordinary experiences. The stay was very disappointing, our room was the "cheapest" one available, at 2,500 Euros a night, and it is exactly what you would expect from a Hilton or Marriott, a completely standard room, run down with mediocre furnishings and in need of maintenance. Service is excellent, everyone is very polite and capable. Food is very good, not extraordinary. Breakfast is ok. I received an email with our folio for incurred expenses and they also tell me that no gratuity has been added and that standard tip in Italy is 10%, so after paying more than 10,000 Euros for a four night stay they were soliciting 40 Euros. At these prices it is unbecoming to solicit tips. As always, service at Four Seasons is much better than Aman although Aman properties are usually very impressive (not Venice). We asked them to arrange a water taxi to the train station and they said it would be about 75 euros to be paid directly with driver. Train station is about 12 minutes away. After about 4 minutes in the taxi the hotel called to say we left some small items in the room so we asked driver to go back to the hotel to pick them up. Arriving at train station I gave driver 100 Euros considering he turned around to pick the things but he said it was 200 Euros and not 75 as he had to go back to the hotel, I understand that he did, but 200 euros? He said it is not me, the hotel told me to charge that so I asked to call hotel, and incredibly they said yes, it is 200 euros. I do not understand what the hotel has to do with it as it was supposedly and independent driver, evidently hotel gets a cut. Again, unbecoming to leave me with a terrible feeling of being abused instead of a nice feeling. And all for 100 Euros, they are very cheap and I will not go back to Aman. They should really learn from Four Seasons, I am sure that they would have said to me "you left some stuff here so please wait for us at the train station, someone is on the way with your things" and of course charged nothing. Cheap Aman, do not go.

Aman Venice is a truly grand palazzo with a top notch team lead by the incomparable Licinio Garavaglia. Flavio and his concierge team impressed us as well, leveraging their collective local knowledge and relationships to plan truly glorious excursions and events. The palazzo is duet of peak baroque grandeur and subtle modernity, with ample social spaces, discreet nooks and a rare Venetian garden space that is all discreetly hidden from the bustling canal and city beyond. The grand ballroom and garden are sublime for dining, and the library is a feast for the mind and eyes. Frescos above the bed are a glorious sight to behold upon waking.

 Knowing that my family was well looked after and treated so graciously was a true blessing. The kindness and engagement of staff extended to Aman Venice’s partners in excursions as well. Between the two island hopping trips and the private after hours tour of the Palazzo Ducale, every person was a delight to interact with. Aman Venice is a true boutique hotel, with an excellent staff to guest ratio and a pitch perfect Venetian interpretation of the legendary Aman service ethos. It is a jewel in the Aman crown.