Hotel Mercurio Reviews

We had a lovely 3 nights stay in this hotel. Breakfast was great and beyond our expectation. Staff were friendly and Matti stood out being so kind and helpful with all our inquiries. Facilities was good enough for our needs. Location was really excellent just walkable to St Mark's Basilica & its nearby attractions & water transportations to other pride of Venice. Thank you to the management of Hotel Mercurio, overall it's a thumbs up for us! 👍

The stay experience was satisfactory, despite the check-in time being a bit late. However, the staff kindly helped me with my luggage and placed it in the room, which was heartwarming. It's just a shame that there were no facilities for making tea or coffee in the room, such as a kettle, and guests should be aware that they need to buy drinking water. The breakfast service was excellent, and even though I arrived late, the staff kindly brewed a cup of coffee for me before they closed. Il soggiorno è stato piacevole nonostante il check-in tardivo. Il personale è stato gentilissimo e ha portato i bagagli in stanza, gesto molto apprezzato. Peccato però che in camera mancassero attrezzature per preparare tè o caffè, come un bollitore; gli ospiti dovrebbero quindi tenere presente che devono comprare acqua potabile. Il servizio colazione è stato eccellente: nonostante fossi in ritardo, il personale mi ha preparato una tazza di caffè prima della chiusura. 入住體驗還不錯，check in 時間比較晚但是服務人員有替我把行李放在房間，很窩心。只是房間沒有任何水壺喝茶咖啡的器具非常可惜，要自己去買喝水的大家要注意。早餐服務很好，太晚去吃餐點快收了還幫我泡了一杯咖啡。

Everything good except them didn’t even provide a toothbrush. Breakfast was good too nice selection of hams. Staff friendly and helpful

The location is very good, located in the city center. The hotel service is very good. The handsome guy Mattia on duty in the afternoon shift is very kind and enthusiastic. The overall service is very good. I will choose this hotel again next time.

Excellent hotel!!! Well done for describing in detail the way from the pier to the hotel! For the first time in many times I found a hotel in Venice on the first try) very good breakfast. Nice and tasty. I was embarrassed by the stairs to the room and the lack of an elevator, but the suitcase was brought by an employee at the entrance, at the exit as well. But if there are problems, it is better to ask for a room below the floor). Everything else is great!

Transportation, cleanliness, everything is great, the location is great, we got off at the train station, bought a 2-day ticket and reached the hotel by ferry. The only problem was that we had to walk 500 meters to the hotel because our luggage was a little too big. Everything is fine, this place is great.

The minus point is that there is no elevator. Cleanliness is just okay. The location is good near attractions.

Nice, close to Piazza San Marco

A short stay that was so good. A very good location which is central. A very good, hearty breakfast. A very good team and a special thank you to Marwa who works in the breakfast team. She helped us to better discover Venice.

Highly recommended hotel, good location and very attentive staff.

Pretty good, great service.

Great location, about 5 minutes walk to St. Mark's Square. The room we stayed in was on the 4th floor and both the room and bathroom were small but clean. I didn't have a minibar, so it might be better to buy some drinks. If you open the window, mosquitoes will come in, so be careful.

Easy to locate, close to area where we were dropped off by water taxi. Hotel staff super friendly and helpful.

Front desk was very accommodating. I would recommend having something more available to diabetics. They really need to have mini fridge in certain rooms for them.