Michael B
April 28, 2024
The staff at Aqua were so helpful, and we felt well-cared for. Ahead of time, they had helped us arrange a water taxi from the airport. When we arrived, we were greeted at the water door, and our luggage was taken for us to our suite. GianCarlo arranged an excellent private tour of the Basilica and the Doge's Palace for us with Allessandro, and Lello treated us like royalty at the bar, and helped us get reservations at nearby restaurants--which also took very good care of us. My husband was having a small problem with his leg, and one of the other people at the front desk (I neglected to get his name) was very accommodating in moving us to a lower-floor suite, and the Aqua B staff moved our things to the new room for us while we were out. Breakfast was delicious and on time. The room was cleaned every day while we were out, and we always returned to a spotlessness environment. Aqua B is in a great location--while it is moments from the Piazza, it is quiet place. The routes to it are circuitous--not as obvious even to the google-map user, and hence less busy. A couple changes I could suggest are the addition of hooks in the bathroom. There's a great heated towel rack, but it was a challenge to find a place to hang our bathrobes. Another change would have been to the desk arrangement. The room had a desk-like table, but all the chairs, while comfortable to sit in, were lounging-height. My husband had work to do, and struggled to find a comfortable way to sit at the desk.