Guest User
August 10, 2023
Encouraged by the good opinions of the supposed clients of this hotel and the photos on the page, we booked the superior suite with terrace of this hotel. The price was very high but we thought it would be worth it. Upon arrival, we discovered that neither the dimensions nor the characteristics of the room had anything to do with what was advertised. The bed was wedged between two peeling walls, the bathroom was tiny and had no privacy, terrible insulation. It looked like an attic without a certificate of occupancy. Uncomfortable and unwelcoming. Four star hotel that made us pay in advance. When we asked for explanations about the lack of similarity with the photos on the page, they told us that it was the only thing there was and as compensation, they gave us some cookies. I paid for another hotel (besides this one) because I wasn't willing to ruin my vacation. And I went to a cheaper two-star hotel that gave me a thousand thoughts about this one that is advertised as something luxurious. Egregious mistake that will not be repeated.
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