My experience with the reservation of this hotel has been horrible, since I reserved a type of standard room and when I arrived at the hotel reception, they assigned me the room in the economic section that is located two blocks from the facilities of the Starfish Cuatro Palmas hotel. They are like accommodations apart from the main hotel, disappointing, at the hotel in Cuba they tell me that on trip.com where I made the reservation, they are not very explicit when making the reservation, they do not give you all the details, the The door of the room that leads to the balcony, had problems closing, we had to move almost two streets to go to the hotel, where the restaurant, pool and other services were, the experience was horrible
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