Hotel Palma Real

Cockroach infestation in the restaurants. I lost a lot of weight. So many roaches running around the food and plates. So gross. And the staff didn't care. Mattress was so gross. Like it was mostly the original one from first opening. And this is NOT an over exaggeration.....

Excellent service. Reception and checking very fast and efficient. Very professional staff especially Greter from the VIP Concierge Lounge (Salón VIP de Conserjería). She is incredibly friendly, helpful, and extremely polite. She ensured that we get everything that we need and provided us with useful tips. I recommend Meliá Antillas in Varadero for quiet and relaxing vacation. Beautiful Beach.

Me, my boyfriend, my mate and her boyfriend (24-25) have just returned from our holiday at Palma Real in Varadero and can honestly say we had a wonderful time. Carry on reading for more details: TRANSFER - We travelled from Manchester to Vardero airport through Direct Holidays and we were on a Thomas Cook Flight. It took approx 9.5hrs to get there. Once there it was a very slow proceeding through customs but after this there is was no problem. The coaches were already there, the reps easy to find and the it all went very smoothly. On top of this it is only a 20 minute coach drive to this hotel. LOCATION - Having travelled round Varadero on the open top double decker bus I would definatley say this is the best location of all the hotels available. There is a small craft market just outside the hotel and you are a walk away from Josane Park which has various bars, restaurants and is also lovely to just have a walk around. On top of this there are plenty of little bars on the stroll up there and past it as this hotel is located right next to the lively part of Vardero. There are also clubs near by at a walkable distance which the staff will happily direct you to. ROOMS / CLEANLINESS - The room is a decent size for an all inclusive hotel and is very well air conditioned (You do NOT have to leave your room key in it for it to work which is a bonus). There are plenty of draws and wardrobe space as well as a safety deposit box which is available for use for a small fee. There is a TV with various channels but NO english football is shown. There is a english speaking sports/news channel and a movie channel with a couple of films on a day.The rooms are cleaned and towels are changed on a daily basis (Tip - ensure towels are in the bath when u go out in the morning if you want them changed). Also you will find a lovely little creation on your bed on your return made out of the towels. The only small problem was that as there is only 1-2 maids in each block twhich meant the rooms were not sometimes done until 3.30-4 Pm however this was not a major issue. POOLS - There are 3 pools available. All of which are clean both in the pool and the surronding area. There is the pool with the pool bar which is nearest the Lobby. This is also the most lively and loud pool so not your best bet if your after some time to relax. There is then another large pool situated by building 3 and with this you also have a kiddies pool. There is suitable shaded areas provided by palm trees and sunbeds available at both pool areas. BEACH - The hotel does have its own private beach that also has a snack bar available serving drinks and light snacks. There is also an abudance of sunbeds and various water sports such as wind surfing and pedalos that are included within the all inclusive band. The only downside to the beach is that you have to walk over a road to get there, however it isnt that busy, not that far and is well worth the walk once you get there. FOOD - There are 4 pl