Hotel Roc Barlovento
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Varadero
Hotel Roc Barlovento
E/ 9 y 12 Avenida 1ra, Varadero, Matanzas 42200, Cuba
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In the vicinity of the hotel`s own beach lies the hotel Roc Barlovento. There is a shuttle between the hotel and the airport (for a fee). On the beach are sun loungers available. The hotel has a 24h reception, a lounge, a lobby bar, Wi-Fi (for a fee), a shop, a boutique as well as parking spaces. In the outdoor area you will find a garden as well as a pool (open all year), where you can rent pool towels for a fee and sun loungers and sun umbrellas are available for free. Furthermore, you can relax outdoors on the sun terrace. Your valuables can be stored in the hotel safe (extra fee). To clean your clothes there is a laundry service (extra fee). The rooms are cleaned. If necessary, you can contact the medical centre (for a fee). Guests at the accommodation can get a wake-up call from the hotel personnel. If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). At the hotel reception, tickets are offered for excursions in the area. Due to its barrier-free facilities , such as barrier-free entrances and wheelchair accessible rooms, the hotel is also suitable for wheelchair users.
Catering For the meals, there are a restaurant (vegetarian dishes) and the cafeteria.
Sports & Leisure During your holiday you can take part in aerobics and yoga courses. At the hotel grounds there is also the possibility to play billiards. Those who want to practice archery will find facilities for this at the hotel. With beach volleyball and table tennis various other sports offer a lot of variety on holiday. A tennis court (hard court) can also be used by hotel guests. Furthermore, various water sports such as kayaking and windsurfing are offered in the area. The wellness area offers massages (extra fee). For the entertainment of adults live music is presented on certain days.
Additional information This hotel is gay-friendly.Show More
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4.3/5Very Good·Excellent Location
very nice hotel, good location and service. for sure we will come back
Guest UserAll 51 Reviews
Surroundings
Airport: Juan Gualberto Gomez Airport
(24.5 km)
Landmarks: Barracuda Diving Centre
(410m)
Landmarks: Great Park of The Craft
(440m)
Map
Rooms
Guest Reviews
Policies
Superior Double or Twin Room
1 Double bed or 2 Single bed
Free Wi-Fi
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
Double/Twin (2 People)
1 Double bed or 2 Single bed
Free Wi-Fi
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
Superior Single
Free Wi-Fi
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
2
Single
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
Guest Reviews(51)
4.3/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.5
- Service4.3
Anonymous User
April 26, 2024
HORRIBLE. PLEASE AVOID THIS PLACE AT ANY COST. We had to cancel our 5 day trip after the first night and left back to Havana.
The staff at the reception was rude and hostile from the very first moment. It took them 6 hours to prepare our room, which went beyond the check-in hours. We dropped our baggage and left for the beach and when we were back, our room floor was full of sewage coming from the toilet. Some of our stuff was on the floor and was full of sh*t. The reception staff refused to help clean our stuff, and said that they have no such service. Hotel's so-called public relations officer named "Salas" attended. He also refused to provide any solution, did not even try to make eye contact. We left like an inconvenience here.
The food is the same in every meal. The hygiene in the food court is horrendous. There is no hygiene rule basically. Plates and food boxes are never washed. It is a miracle to not get sick or food poisoning. We were served with exactly the same coffee every day, no cleaning the pot, changing the beans etc.
The rooms... The whole resort is about to collapse. There is no hot water if you are lucky to find any water! Toilet flushes are not working, bathtubs are rotten and full of dirt. The same goes for sheets and towels.
We are aware of the situation in Cuba. We don't expect a full service or whatsoever. But the situation in this place is beyond anything we have witnessed in Cuba as there is something truly wrong about here.
If you are really willing to see the beach in Varadero, please get a casa particular in the area, stay away from any resorts and eat outside restaurants run by locals.
I will never ever be coming back.
Guest User
May 4, 2023
very nice hotel, good location and service. for sure we will come back
Aertefenkenshitaienlongkeduo
April 9, 2024
房間真的不敢恭維，還沒有熱水，不過景色真的絕，相比較起來，我還是願意忍受房間的缺點的，自助餐還行，比我想象中的要好
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Guest User
January 18, 2024
Excellent rapport qualité. Prix. De très belles piscines qui sont propres annexé à la mer direct sur une plage de rêve. Buffet correct avec vin blanc et vin rouge du chili. Et bien sûr boissons à volonté.
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TAKUYA
May 12, 2024
ベッドルームはまぁOK. しかしバスルームはよくない。鏡は多くの染みがあり、バスタブと蛇口はコンディションが良くなかった。シャンプー、シャワージェルは補充されておらずなくなる寸前だった。
チェックインの際のフロントのスタッフの態度は過去一番最悪だった。無愛想な上、何の情報もくれなかった。このホテルは3食付きで、プールやバー、イベントなどもあり、それぞれに営業時間がある。それらの情報を全く伝えられなかった。17時ごろ、軽食のスタッフが、ここの軽食はもうすぐ閉まる、21時にもっとたくさんの種類が出ると言っていた。ディナーのことだろうと思った。遅いな、とは思ったが、チェックインが16時のため、そういうもんなのかと思った。そのため、22時前に部屋を出た。プールサイドでイベントがやっており、最後の挨拶の最中だった。ディナーに行こうとしたが、すでに営業時間外で食べられなかった。ディナー付きの宿泊でディナーが食べられなく、イベントも逃し、非常に悔しかった。
代わりに、軽食コーナーがあり、しばらく後にオープンすると言われたが、スタッフ達の言うオープン時間がバラバラ。今すぐと言ったり、22:30と言ったり、23時と言ったり。誰も正しい情報を把握していない。一方、サービスもせず、一組のスタッフの男女が堂々と客の見える場所でいちゃついていた。軽食は結局23時にオープンした。一度は配膳してくれたが、その後スタッフは隠れ、彼を呼ぶ術はなく、おかわりには数十分待たされた。
唯一、夜間のフロント付近のバーのスタッフは愛想が良く、テキパキと働いていた。彼の存在だけがこのホテルの良い点。
とにかく、情報が伝えられないのが最悪だった。口で伝えなくとも、紙で各客に配るとか考えないのか。
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Guest User
April 20, 2023
Все очень понравилось ! Отличный персонал!
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Анна
February 2, 2024
Ну для кубы нормальный отель.
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Guest User
April 18, 2023
Fue una experiencia distinta, siempre viajo en familia pero esta vez decidí ir a descansar y estar con mi pareja a solas, lo que se me hizo un poco difícil debido a distintos episodios vividos en el hotel. en cuanto al servicio de las camareras y dependientas muy bueno, realmente se esfuerzan por hablar con los clientes y hacerlos sentir en familia, la limpieza todo bastante bien , pero debo decir q en cuanto a la comida deja mucho q desear, la mayoría de las veces frías, sin aliños para condimentar ensaladas o verduras, los jugos calientes y sin azúcar, no hubo un día w hubiera una mantequilla, mayonesa, o cualquier otra salsa para acompañar la comida o el desayuno . No existe un pequeño horno para calentar una tostada o un pedazo de pan , La presentación pésima, si soy sincera no hubo un dia que comiéramos bien y eso se debe fundamentalmente a la poca gestión por parte de los directivos, la supervisión bastante superficial y la justificación con todos los problemas q hay ahora mismo en Cuba. Servir un plato caliente o un jugo frío va más allá de la escasez q pueda haber.
El servicio de toallas para piscina prácticamente no funciona, estuvimos esperando todo el día para poder sacar las toallas y poder bañarnos , cuando dimos la queja enseguida aparecieron las toallas ,
Desafortunadamente tienden a justificar lo mal hecho con todos los problemas económicos q hay y que todos conocemos. Pagas por un hotel catalogado 4 estrellas y recibes servicio de 2 estrellas a mucho dar .
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M
April 17, 2023
Vieze gebruikte handdoeken bij het zwembad, slecht eten, vroeg sluiten van barren bij het zwembad, kapotte jacuzzi’s, goedkoop party bier, alles is gewoon oud en vergane glorie en low budget gemaakt.
Het personeel wil het wel graag goed doen, maar voor hun is het lastig aangezien zij zich aan het beleid moeten houden. Het eten is echt wel het toppunt. 4 nachten verbleven en standaard ziek na het eten.
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Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Child Policies
Children 16 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Please contact the hotel for details about extra bed policies.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2018
In the vicinity of the hotel`s own beach lies the hotel Roc Barlovento. There is a shuttle between the hotel and the airport (for a fee). On the beach are sun loungers available. The hotel has a 24h reception, a lounge, a lobby bar, Wi-Fi (for a fee), a shop, a boutique as well as parking spaces. In the outdoor area you will find a garden as well as a pool (open all year), where you can rent pool towels for a fee and sun loungers and sun umbrellas are available for free. Furthermore, you can relax outdoors on the sun terrace. Your valuables can be stored in the hotel safe (extra fee). To clean your clothes there is a laundry service (extra fee). The rooms are cleaned. If necessary, you can contact the medical centre (for a fee). Guests at the accommodation can get a wake-up call from the hotel personnel. If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). At the hotel reception, tickets are offered for excursions in the area. Due to its barrier-free facilities , such as barrier-free entrances and wheelchair accessible rooms, the hotel is also suitable for wheelchair users.
Catering For the meals, there are a restaurant (vegetarian dishes) and the cafeteria.
Sports & Leisure During your holiday you can take part in aerobics and yoga courses. At the hotel grounds there is also the possibility to play billiards. Those who want to practice archery will find facilities for this at the hotel. With beach volleyball and table tennis various other sports offer a lot of variety on holiday. A tennis court (hard court) can also be used by hotel guests. Furthermore, various water sports such as kayaking and windsurfing are offered in the area. The wellness area offers massages (extra fee). For the entertainment of adults live music is presented on certain days.
Additional information This hotel is gay-friendly.