Forenom Hostel Vantaa Aviapolis

It is not recommended to stay in this accommodation, there is no management and no service. This homestay doesn't have a hair dryer, not even one fixed on the wall. The accommodation is a 30-minute walk from the airport. If you have any problems with your stay you can only call their customer service number, there is no management on site, but my mobile phone can't make calls, I bought a European calling card through the Internet, but it can't make calls, so all problems can't be solved. The check-in procedure of this accommodation has security risks. I received an email asking me to submit a photo of my passport page and other personal information. I couldn't tell whether this information was sent by the hotel or not, and I was worried about my personal safety. However, if I didn't submit my passport information, the email said that I wouldn't be sent the access code. I think the whole process is very irregular because I can't tell whether the other party is the hotel or someone else who has stolen my order information.

Self check in only. I made a last minute reservation, so I didn’t receive a check in code by the time I arrived, but was able to get someone on the phone to help. Great customer service over the phone. Everything was sorted out in a few minutes. Everything was very clean in the room.

This time was better than what I had experienced.

There was dried pee on the floor. We got a new room and the stuff was nice tho. Still, the whole building looks suspicious.

This is a hostel so my expectations are not high anyway.. but the problem with unstaffed accommodation is there is no one to help. The check in instructions were terrible, not pointing out there are two separate buildings and of course I went to the wrong one