Champathong Garden Resort

The hotel is located in a stunningly beautiful place - the nature around is simply magnificent, which makes the rest here very atmospheric. A big plus is the staff: the employees are very friendly, always ready to help, polite and attentive to guests. However, the hotel itself, unfortunately, does not justify the declared star rating. Our room was in terrible condition. It clearly requires urgent repairs and modernization - the walls are shabby, the furniture is old, and there are cobwebs everywhere in the corners, which immediately leaves an unpleasant impression. The latch on the toilet door is missing. It is impossible to understand from the photo on the website that the house has a second floor, and this was an unexpected minus. The entrance to the second floor was in our block, so the neighbor constantly passed by us, creating noise. In addition, the audibility in the room was very high - every time the water was turned on or steps upstairs were clearly audible, which greatly interferes with a comfortable rest. Another drawback was the food. The choice of food is very poor, and coffee and desserts were completely absent, which was a disappointment. For a hotel that claims a certain level of service, such moments are unacceptable. Overall, the place is beautiful, the staff is nice, but the level of comfort leaves much to be desired. If the hotel is tidied up, it will be able to live up to its stars, but at the moment the impression remains ambiguous.