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Hilton Vancouver Washington
4.3/595 Reviews
We found the Hilton Vancouver to be a great hotel that also provided great service! Before the visit, I got a text asking if we needed anything so I asked Dickson about possible upgrades for a Diamond --- he offered an upgrade to a park view (same room type) and when I asked about the Junior Suite, he offered a paid upgrade into one which I took since it seemed reasonable (some hotels upgrade me for free to suites but it sounds like for this one this class of rooms is beyond the usual free upgrade stage, but I still did it to try out the suite). I appreciated the communications from Dickson about our upcoming stay and he provided us a high floor room for the suite. The room itself was quite nice - note that the Jr Suite is still just one room (with a King bed and no sleeper sofa (there is a single seat couch) but with tables in both the entry area and near the bedroom; it was hard to tell from the photos and at check-in someone in the front said there was a sleeper sofa so I suppose some of the other rooms might have that). We liked the 'kitchen-like' table at entry as it was situated right in front of a window facing the park. Breakfast was great - they have a restaurant called Gray's and Sharon took my to-go order and was both prompt & very professional, and food was good (Diamonds get a $15/day credit so you can use it there for B/L/D). Staff was all very good and helpful to questions I had since this was our first (of probably many) trips to Vancouver.
DoubleTree by Hilton Vancouver, Washington
3.8/596 Reviews
We booked this property for four nights on a recent visit to see family. We had booked a king bed room for our stay. The person working the front desk at check-in was new and had clearly not been well trained. The first room she put us in had two beds. We returned to the front desk and requested to be moved to a king bed room. She assigned us another room - and - surprise! - it was another two bed room. Again, we dragged all of our luggage back to the front desk. This time, with assistance from a co-worker, we were finally assigned the correct room. The room we finally ended up in was very dated and not very clean. The couch was ripped and there was hair in the bathroom sink. By this time, after driving 5 hours and being on our third room, we decided to stay put. The front desk staff in general was not very friendly. They rarely greeted us as we came and went from the property over the four nights we were there, even if they were not assisting other guests. The advertised on-site ”restaurant” was a complete joke. It is actually a bar and the only food item available is pizza. The bartender admitted that they only served the pizza so they could call it a restaurant. She also told us the pizza was ”not good”. Needless to say, we did not eat there. There was only one elevator for the property and it was very slow and very small. We are Hilton Honors members and have stayed at many Hilton properties, including other Doubletree properties. This property did not meet our expectations for the Hilton brand. We will definitely not being staying at this property again.

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Hotel Information for Traveller

Highest PriceNZD 1,267
Lowest PriceNZD 195
Number of Reviews190
Number of Hotels19
Average Price (Weekdays)NZD 408
Average Price (Weekends)NZD 400