La Casa Rodavento

The hotel's standout service, cleanliness, and convenient location are praised. Guests enjoy fantastic breakfast, spacious rooms, and lovely amenities. However, there are no specific disadvantages mentioned in the reviews.

The hotel facilities are nice, great heated pool, nice architecture... But if you are paying $400+ a night you should receive good service and a pleasant stay. My room was adjacent to the reception office and just besides a busy street, you can hear every bike, car and people passing by all night, the noise from the AC was horrible and at night a pool pump or some kind or motor turns on and you can clearly hear it all night long. The used glass, plates and cups staid in my room for at least 24 hours, same with the trash in the bins, so no night room preparation or refresh... The room had a skylight window with a very poor and useless system to close, so you will have light in your eyes at 6:00 am in the morning. The AC in the room needed to be serviced so they decided to do the service while I was in my room, no AC for me for some time... Breakfast is included but don't be surprised that the only option is eggs and eggs, literally, that's it, so for $400+ I think a "continental" poor breakfast is just not enough, I complained to the manager and they changed my room for an "upgrade" which was nice, the new room was much better and quiet, It solved most of the issues, but don't get fooled the room they game me was $500+ a night, they didn't charge me extra though. As I complained about the breakfast option next day, they gave the option to order from the menu at no extra. So, they responded nicely when I complained, but for that price you shouldn't be complaining to get what you already paid for. So, chose wisely! it's expensive (For what they give you) and you won't "get back" your money sort of speak, I won't come back for sure... Too expensive to receive minimal service and a faulty and noisy room, that will be serviced once every 24 hours... Won't recommend, for the price there's much better options in the small boutique hotel segment in Valle de Bravo...

Beautiful, stylish, exquisite hotel near the center of Valle de Bravo. Rooms are furnished in modern Mexican style. Staff is welcoming and friendly. The grounds and gardens are peaceful and meticulously maintained. Restaurant was fantastic for breakfast and dinner. All you could want, and more...